Position Introduction:

The Gallogly College of Engineering's Williams Student Services Center (WSSC) is seeking an Associate Advisor Senior to guide training and development. The WSSC academic advising staff is responsible for supporting academic success and personal development of students in the college, as well as responding to inquiries, monitoring student progress, maintaining student records, and assisting students with navigating university requirements and college policies/procedures. This position reports to the Director of Advising, and will be responsible for providing training, guidance, and support for new advisors and planning professional development activities for the entire WSSC advising team.

Duties include, but are not limited to:

Oversees student degree planning by recommending course sequencing and monitoring progress towards degree completion. Communicates information regarding academic programs, policies, and procedures based on students’ individual needs. Assists students in realizing their educational, professional, and personal goals by offering specialized guidance. Operates within an extensive campus network of institutional resources designed to help students maximize their college experience. Demonstrates a high level of leadership that is reflected in the assignment of specific responsibilities that enhance the delivery of advising services. Responsibilities of this position may include the delivery of high-quality student services, policy and procedural authorizations, data collection, and leadership in professional advising activities at multiple university levels. Will provide leadership and oversight to develop a comprehensive onboarding plan for new advisors and meaningful professional development activities for the advising team.

• Performs all duties of an Academic Advisor as appropriate.
• May provide leadership and oversight to include supervision of the advising center, student support initiatives, and program administration.
• Monitors the academic health and degree progression of assigned students, to include grade monitoring, active outreach, enrollment tracking, and Academic Life Coaching for students who would benefit from additional support.
• Develops a rapport of trust with assigned students.
• Responds to communications via phone, and email in a timely manner.
• Participates in institutional retention and completion initiatives.
• Engages in leadership or scholarly activity to further professional advising identity.
• Serves as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus safety protocols.
• Performs various duties as needed to successfully fulfill the function of the position. The omission of specific duties does not preclude the supervisor from assigning duties logically related to the position.

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Required Education:

• Bachelor's degree.
• Minimum 72 months of experience in academic advising/higher education.

Equivalency/Substitution: Will also accept a Master's degree and 48 months of experience in academic advising/higher education or a Doctorate and 24 months of experience in academic advising/higher education.

Department Preferences:

• Master's degree in academic advising, higher education administration, student development, or counseling preferred.