Position Introduction:

Panera at the Oklahoma Memorial Union is seeking a dependable and detail-oriented PM Supervisor to serve as a first-line leader overseeing evening food service operations. This role is responsible for coordinating food preparation, production, and service while ensuring quality, efficiency, and compliance with university and health department standards.

The PM Supervisor plays a key role in maintaining smooth daily operations by monitoring food quality, managing supplies, supporting financial processes, and providing excellent customer service. This position requires strong organizational skills, attention to detail, and the ability to lead a team in a fast-paced dining environment.

• Coordinates food preparation and serving of food. Monitors food preparation methods, portion sizes, and presentation of the food.
• Oversees inventory and procurement. Ensures adequate supplies, materials and equipment are available.
• Monitors the safety and cleanliness of the facility and equipment. Adheres to university and Health Department quality standards.
• Assists with preparation of master menus.
• Oversees operation of cash register, prepares daily cash report.
• Responds to customer inquiries regarding food quality, service, or accommodations and resolves the problems and routine complaints.
• Prepares various reports for management regarding the operation of the facility, sanitation, food preparation and any complaints or problems.
• Maintains regulatory, compliance, and operational records.
• Opens and secures facility.
• May assume responsibility for a second shift.
• Attends meetings, in-service training, and work-related classes.
• Performs various duties as needed to successfully fulfill the functions of the position.

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Required Education and Experience:

• High school diploma or GED or graduate of culinary school.
• 36 months experience in food services to include 12 months in a supervisory role.

Required Certifications and Licenses:

• ServSafe Certification 
• Sanitation Certification may be required upon employment