Title: TRIO-EOC Student Representative

Position Type: Workstudy

College: Community College of Denver

Division: Student Affairs

Department: CCD TRIO EOC

Campus: Auraria Campus

Location: Denver

Salary Range: 19.29

Job Summary:

The TRIO-EOC Student Representative provides administrative, outreach and student support services for the TRIO-Educational Opportunity Center. A federally funded program that assist first-generation and low-income students pursuing higher education. This work-study position supports daily office operations by greeting visitors, answering phones, scheduling appointments, maintaining confidential participant records, assisting data processes, preparing program materials and representing the program at campus and community outreach events.

Duties & Responsibilities:

Greeting and assisting students and potential clients for TRIO Educational Opportunity Center by phone and in person. Will explain intake process, describe services, and screen participants/ general public for eligibility requirements; schedule appointments; complete reminder and outreach calls & messaging; tabling for program; providing referrals to partnering sites; most importantly provide excellent customer service to diverse participants and general public.

Competencies/KSAs:

Strong interpersonal skills with a commitment to providing welcoming, respectful, and inclusive customer service.
Dependability, professionalism, and a positive work ethic
Familiarity in Microsoft Office applications (Word, Excel, Outlook)
Good verbal and written communication skills
Ability to work independently as well a s collaboratively within a team environment
Commitment to supporting the mission of TRIO Programs and serving low-income, first-generation, and underrepresented populations.

Minimum Qualifications:

High school diploma
Positive attitude and willingness to learn.
Must be eligible for work-study.

Additional Information/Benefits:

The role offers valuable experience in customer service, communication, office administration, and community engagement while contributing to the success of students and community members seeking educational opportunities. Possibility to grow within the department.
Any- Great for 1st job- will help gain office work experience and development.
Social/Psychology/Human services- Due to providing assistance/helping others.