THIS IS AN INTERNAL-ONLY POSITION. IF YOU ARE NOT A CURRENT CCA EMPLOYEE, YOUR APPLICATION WILL NOT BE CONSIDERED.

 

POSITION SUMMARY 

The Director of Student Experience & Success provides strategic leadership, operational oversight, and supervision for student engagement initiatives and resources within the Division of Student Success. The Director oversees the operations and use of the Division’s student-facing spaces, including the Aurora Campus RISE Center, Fox Zone, and Wellness Den; Denver Campus Student Lounge; and Centennial Campus Foxy’s Resource Center r, ensuring these spaces are welcoming, accessible, and aligned with institutional priorities. This position will work closely with the Dean of Student Success to support student conduct, student complaints, and behavioral intervention to promote student well-being and accountability. The Director supervises team members and co-advises Student Government Association (SGA) and/or Phi Theta Kappa (PTK) and develops a comprehensive co-curricular experience that enhances student development, supports retention, and promotes CCA’s institutional outcomes. Using data informed strategies and assessment, The Director of Student Experience & Success provides leadership and direction on the implementation, evaluation, and continuous improvement of strategies that advance campus-wide belonging, equity, and student success. 

OVERVIEW OF CCA 

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.

DUTIES & RESPONSIBILITIES

Leadership & Division Operations 

• Provide strategic leadership and supervision of student success spaces, establishing clear priorities, expectations, and staff accountability.  

• Lead division-wide year over year student success planning, assessment, and strategic initiatives. 

• Establish and maintain scalable systems and processes that promote consistent, equitable, and student-centered practices across CCA’s three campus locations and online, and the broader learner experience.  

• Manage operational/ programmatic budget and resource allocation in accordance with CCA policies and procedures.  

• Develop systems for tracking and assessing student engagement, operations, and programmatic impact to identify trends, assess effectiveness, and inform continuous improvement.  

• Represent the Division on campus committees or relevant external groups as assigned or approved by Dean of Student Success. 

• Cultivate collaborative partnerships with CCA administrators, faculty, instructors, and staff to create intentional and cross-disciplinary programming that is CCA mission focused. 

• Provide operational oversight for Student Success student-facing spaces, including the Aurora Campus RISE Center, Fox Zone, and Wellness Den; Denver Campus Student Lounge; Centennial Campus Foxy’s Resource Center, ensuring spaces are welcoming, accessible, functional, and aligned with institutional priorities.  

• Coordinate with campus-wide partners (IT, Strategic Communications, Facilities,, Security etc.) to address operational needs, maintenance, signage, and student-facing resources. 

Student Experience 

• Supervise Student Engagement and Belonging team members and oversee the planning, implementation, and assessment of programs and initiatives that foster student engagement, connection, and belonging across all campus locations and online learning environments. 

• Serve as the secondary student conduct hearing officer, ensuring processes are educational and restorative. 

• Maintain full, accurate, and up to date electronic case records in Maxient, Wrike, and Navigate and prepare data for regular reporting and assessment.  

• Manage student complaints, coordinating review, communications, and resolution in collaboration with campus-wide departments.  

• Participate on the Behavioral Intervention Team (BIT), supporting case review, risk assessment, intervention planning, and coordinated student support.  

• Collaborate with Campus Safety, Security & Emergency Management, Title IX/Equal Opportunity, Academic Success, and other campus partners to develop compliance and prevention initiatives related to alcohol and other drugs, Title IX, student safety, and wellness. Co-Advise the Student Government Association (SGA) as well as Phi Theta Kappa (PTK) Honors Society. 

• Advance cross-campus strategies that strengthen belonging, student connection, and student persistence amongst diverse student populations. 

• Provide strategic direction and consultation for staff responsible for student programming, ensuring initiatives align with institutional priorities, student needs, and assessment outcomes.  

• Support Commencement event planning in coordination with the Dean of Student Success and Commencement Planning Committee. 

MINIMUM QUALIFICATIONS

• Bachelor’s degree in higher education, student affairs, business, communications, education, social work, behavioral sciences, or a related field from an accredited institution. 

• Progressive experience in higher education and student engagement, including experience providing leadership and oversight of student programming.  

• Previous experience with student conduct, behavioral intervention, student complaints, and crisis response. 

• Commitment to equity and student success, with experience supporting underrepresented communities, including students of color, first-generation students, veterans, and individuals with varying abilities. 

• Student-centered approach with knowledge of student development theories and an asset-based mindset to foster engagement, leadership, and retention. 

• Strong communication, collaboration, and interpersonal skills, including the ability to effectively articulate goals, build relationships, and motivate teams. 

• Proven ability to manage multiple initiatives and solve problems, demonstrating critical thinking, adaptability, and strategic decision-making. 

PREFERRED QUALIFICATIONS

• Master’s degree in higher education, student affairs, business, communications, education, social work, social or behavioral science, or a related field from an accredited institution. 

• Background working with students in a community college setting, particularly within student success.Supervisory experience in a higher education setting. 

• Experience with budget management and operational resources, including fiscal oversight, procurement, contracts, and vendor management. 

• Demonstrated experience overseeing student-facing facilities or other campus operations, particularly across multiple locations/campuses. 

• Prior experience advising student organizations.  

• Bilingual Preferred

SUPPLEMENTAL INFORMATION

Salary Range: Anticipated salary range is $79,373.00- $91,278.95 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits. 

Deadline to Submit Application Material: This position is internal.  The posting window is Friday November 13, 2026 to 11:55PM on Tuesday November 17, 2026.

Application Process: When submitting your online application, please include a cover letter clearly shows how the applicant’s professional experiences align with the minimum qualifications, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.  

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Application Checklist 

Complete Applications must include the following documents:

• A complete online application
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
• A current resume uploaded as an attachment to your online application
• Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office.  Please note, out of professional courtesy to you, we will not contact your listed references without first providing notice to you as a candidate prior to beginning the reference check-process.
• A copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
• For any questions or technical issues please contact HR@CCAurora.edu.

Notice to all Applicants:

• Proof of eligibility to work in the United States must be produced within three (3) days of hire.                
• Direct deposit of payroll is a condition of employment.              
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.       
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.                
• Individuals currently or formerly employed by  the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.         
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.  

Colorado Residency Requirement: 

Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora.  Please contact HR@CCAurora.edu with any questions. 

Community College of Aurora Inclusive Excellence Statement:  

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement. 

Inclusive Excellence will provide a foundation for student and institutional success.  Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA. 

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.