• Shape customer experience with AI & emerging tech
• Work with cutting-edge innovations in a cross-functional squad
• Brisbane, Sydney, Melbourne | Hybrid flexible working

At Suncorp, we don’t just adapt to change, we lead it. We’re looking for a Product Owner who’s passionate about transforming the insurance experience through smart, human-centric technology. You'll steer our AI and Emerging Technology portfolio across Consumer Insurance, driving digital innovation and customer impact.

As a virtual leader of a dedicated cross-functional squad, you’ll guide the delivery of AI-powered solutions that redefine how we serve and support our customers — while working in a collaborative, forward-thinking environment backed by one of Australia’s leading financial services brands.

What You’ll Do

• Lead a cross-functional squad delivering AI and tech-enabled transformation across Consumer Insurance
• Own and prioritise the squad backlog, ensuring work aligns with customer needs, risk obligations and strategic priorities
• Collaborate with technical teams, senior stakeholders, and customers to define business requirements, acceptance criteria, and delivery milestones
• Drive outcomes with a focus on innovation, digital capability, and measurable business impact
• Act as the primary voice of the customer, bringing clarity and purpose to the squad’s mission and direction
• Influence change, manage complex dependencies, and lead continuous improvement activities across the portfolio

What You’ll Bring

• Minimum 3 years’ experience in insurance or financial services and 1+ year in project delivery
• Strong understanding of AI solutions and emerging technology (desired)
• Proven ability to lead Agile squads and deliver complex digital initiatives with clear business value
• Strong commercial and technical acumen — able to translate strategy into executable delivery plans
• Excellent stakeholder engagement, communication, and influencing skills including at senior leadership level
• Experience with data-driven decision-making, change management, and risk-aware delivery practices
• Product Owner certification and relevant tertiary qualifications (preferred)

If this opportunity sounds like the challenge, you have been looking for, please apply online today. For further information regarding this position, please contact luke.morandini@suncorp.com.au 

 CI_CPPP_Consumer Transformation - Product Owner (AI & Emerging Tech) - PD.pdf