This position assists with the student admissions process/systems and preparations processes for the 1500+ applications and 800+ International Programs participants annually. This role fills a crucial role in making it possible for students to study abroad, there by attaining a life-changing experience that will contribute to being a better global citizen.

Duties

• Admissions Process: Work with Associate Director and Manager to maintain student application records. Update admissions statuses. Open and close applications. Maintain application notes. Contact students with admissions process information. Prepare materials for contract signing and waitlist sessions.
• Vital Documents: Process incoming vital documents including passport copies, health clearance forms, flight itineraries, homestay forms, visa copies, and other study abroad preparation documents. Check all documents for validity. Maintain checklist records to track which students have turned in documents. Record passport information. File and organize validated documents. Contact students with reminders about vital documents when they have missed deadlines or submitted incorrect documents. Coordinate Second Passport acquisition for selected students (including student communication, organization, and creation of support letters).
• Information Management System: Coordinate study abroad student information management system implementation and enrollment management in conjunction with external constituents and other members of the IP team.
• Front Office: Welcome visitors and assist with fielding inquiries via phone, email, or walk-in appointment. Serve as primary backup for Office Manager during vacations and out-of-office times.
• Events and Special Projects: Support IP Events and Special Projects such as Orientations, Staff Retreats, Student Reentry Events and International Education Events as needed.
• Student and Faculty Visa Processes: Assist with preparation for visa workshops. Check visa materials for errors and notify students or faculty when necessary. Compile visa packets for shipment. Maintain visa document student records. Check visa copies for validity.
• Perform other duties as assigned including coordinating aspects of the student admissions and preparation processes.
• Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor's Degree, 1+ years of professional office experience, experience with data input Excellent attention to detail, conscientiousness, professionalism, ability to work under pressure, strong interpersonal skills. Ability to work on a Mac-based computer. Proficient in Microsoft Office, especially Excel. Ability to use standard office equipment (phone, fax machine, copy machine).

Preferred: Study abroad experience. Familiarity with Pepperdine culture, group travel, study abroad/experiential education, database management, and admissions processes. Advanced skills in Microsoft Office, especially Excel. Knowledge and experience with PeopleSoft and Google products.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $20.50 - $22.59 per hour 

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.