Assistant Director of Residence Life- Community Care and Crisis Response
Job no: 536503
Position type: Officer of Administration
Location: Eugene, OR
Division/Equivalent: Student Services & Enrollment Mgt
School/Unit: University Housing
Department/Office: UH Residence Halls
Categories: Student Life/Services, Psychology
Department: University Housing
Appointment Type and Duration: Regular, Ongoing
Salary: $65,000 - $75,000 per year
Compensation Band: OS-OA06-Fiscal Year 2025-2026
FTE: 1.0
Application Review Begins
April 20, 2026; position open until filled
Special Instructions to Applicants
Please complete the online application and upload a detailed resume that clearly outlines your relevant work history, including dates of employment. This information is essential for verifying whether applicants meet the minimum and preferred qualifications for the position. Additionally, please provide three professional references, including your current or most recent supervisor. Candidates will be notified before any reference checks are conducted.
As part of the application process, we ask candidates to submit a cover letter to help us better understand their motivation, values, and interest in the position. The cover letter provides an opportunity to highlight why you are drawn to the role and to share relevant experiences or perspectives that may not be fully reflected in your resume. Your cover letter will be reviewed by the hiring committee as one component of our complete applicant review.
Department Summary
Student Services and Enrollment Management’s mission is to build a diverse, exceptional, and inclusive campus community. The person in this role will work toward this mission in the following ways: Illustrate efforts at awareness and implementation with other individuals in the workplace; act as an advocate to assure efforts toward best practices, including support of trainings and serving as a resource for inquiries; act as a supporter to implement policy and/or establish procedures or guidelines for their school/college or VP area/Division; and act as a supporter to implement and/or establish procedures or guidelines for the University.
University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, social and academic programs for the entire student body to develop community leaders, innovators and change-makers who will enrich the future.
We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.
University Housing units, which include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $100-million dollar educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).
Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates and graduate more quickly.
Position Summary
The Assistant Director (AD) of Residence Life is a strategic leader responsible for the stewardship of a flourishing residential ecosystem, overseeing the day-to-day operations of the residence halls and the supervision of a multi-tiered team of professional Officers of Administration and student workers. This role is centrally defined by its leadership of a primary functional area (50%): Community Care and Crisis Response. In direct alignment with the Oregon Rising strategic plan, the AD architects a community where the "educational priority" is realized: ensuring residents who live on campus thrive by engaging in and creating just communities. This work is grounded in five residence life learning goals—cultural competence, wellbeing, integrated learning, relationships in community, and responsibility—which serve as the metrics for student flourishing and resilience.
As a vital member of the Residence Life Leadership Team, the Assistant Director is entrusted with fostering an environment of intellectual and social stimulation by actively drawing upon the vast resources of the University of Oregon as a premier research institution. The AD moves beyond traditional departmental boundaries to cultivate high-impact, strategic relationships with campus partners to ensure that the residential experience serves a clear pathway to timely graduation. By de-siloing student information between Housing and campus partners, the AD lowers institutional barriers, ensuring that individual student support is more effective, holistic, and data-informed.
The AD leads with an equity-minded approach, partnering with Student Services and Enrollment Management (SSEM) and Student Life to create and sustain living-learning communities that broaden a student’s vision of what it means to flourish in a liberal arts and research-extensive environment. This role is responsible for the implementation and oversight of assessment instruments that evaluate the efficacy of the residential experience in closing equity gaps for underrepresented groups. The AD effectively collaborates with all University Housing units—including Human Resources, Business Services, Facilities, Dining & Conferences—to optimize financial and human resources, ensuring that every operational decision aligns with the goal of creating an inclusive, state-of-the-art residential experience.
Essential Personnel:
This position requires that the employee make every reasonable effort to arrive at campus at their regularly scheduled times during inclement weather and/or university closures unless otherwise notified by their supervisor or manager. This includes times when the university may be closed. Essential personnel must provide reliable and current contact information at all times.
This position is a mandatory live-on role. The Assistant Director serves in a front-line on-call rotation over academic year and break periods.
The Assistant Director will work regular evening and weekend hours.
Minimum Requirements
• Master’s degree in student affairs, higher education, psychology, or related field.
• Three years of full-time professional experience in education, including experience in the supervision of students or professional staff and experience with student conduct, crisis management, and emergency response.
Professional Competencies
• Ability to foster a socially just, multicultural, and inclusive learning environment.
• Knowledge of student development theory and its application in a residential environment.
• Ability to establish and maintain effective and collaborative working relationships with colleagues.
• Ability to assess and meet the needs of a wide variety of people while recognizing the needs of underrepresented and underserved students at the University of Oregon.
Preferred Qualifications
• Three years of residence life experience.
• Experience implementing leadership development programs in a residential environment.
• Experience with student leadership roles (e.g. Resident Assistants) selection and hiring, training,
and development in Residence Life.
• Experience with academic residential programs and/or living-learning communities at a college or university.
• Experience with social justice, diversity, and inclusion initiatives.
• Experience with analyzing and resolving conflict, team building, group dynamics, and problem-solving skills.
• Experience with program development and assessment.
• Experience with student leadership roles (e.g. Resident Assistants) selection and hiring, training,
and development in Residence Life OR Experience advising Residence Hall Association and or National Residence Hall Honorary.
FLSA Exempt:
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.
The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.
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