Job Title

Dean of Students and Office of Student Conduct Student Assistant

Salary

Department

Dean of Students and Office of Student Conduct

Work Schedule

Within business hours: Monday - Friday 8:00 am - 5:00 pm 

Job Summary

Under the general supervision of the Director of Special Projects and Student Development and the Student Conduct Administrative Analyst, the Student Assistant provides administrative and customer service support to the Dean of Students Office and Student Conduct. This position plays an important role in creating a welcoming environment for students, families, faculty, staff, and campus visitors while supporting the day-to-day operations of the office.

Student Assistant will assist staff with the following responsibilities:

• Provide exceptional customer service by greeting and assisting visitors at the front desk, responding to general inquiries, answering and directing multi-line telephone calls, taking messages, and connecting guests with appropriate staff and campus resources.

• Support front office operations by distributing mail, packages, and office materials to campus partners and assisting with general administrative tasks.

• Maintain office inventory by monitoring, stocking, and organizing office supplies, outreach materials, kitchen items, and other operational resources.

• Assist with maintaining clean, organized, and professional common spaces, including the reception area, workroom, conference spaces, and kitchen.

• Provide clerical and administrative support for special projects, departmental initiatives, and campus events

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• Assist with outreach and marketing efforts by participating in tabling events, preparing informational materials, organizing promotional items, and, when appropriate, designing flyers or other communications for students.

• Complete training across multiple functional areas within the Dean of Students Office, including Student Conduct and Student Affairs and Strategic Enrollment Management, to develop a broad understanding of departmental services and referral processes.

• Serve as a knowledgeable first point of contact by providing general information, answering routine questions, and directing students and visitors to appropriate campus resources.

• Perform other duties and special projects as assigned.

The ideal candidate is dependable, professional, detail-oriented, and committed to delivering excellent customer service while maintaining confidentiality and fostering a positive, inclusive office environment.

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Required Qualifications

• Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
• Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
• In good academic standing (not on academic probation, continued probation, academic dismissal).
• Student who is authorized to work in the United States and can provide employment eligibility documents.

Background Check

A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Out-of-state Employment Policy

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.