Engineering Student Center Social Media Intern

Job no: 509399
Position type: UW Student Jobs
Location: Not Remote
Division/Equivalent: College of Engineering
School/Unit: Academic Affairs
Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Customer Service, STEM, Higher Education-Student Affairs

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Department Overview:

 The Engineering Student Center is dedicated to supporting all College of Engineering students and creating a sense of belonging and community for all. We also oversee K-12 outreach for the college.

Anticipated Start Date:

 September 2025

Anticipated End Date (If Applicable):

 employment may continue beyond fall 2025

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 5 Maximum: 10

Schedule:

 M-F between 8 am - 5:30 pm and occasional evening hours

Salary/Wage Range/Lump Sum:

 Minimum: $13.00 

Number of Positions:

 1

Qualifications:

 Required Qualifications:
- College of Engineering undergraduate student
- Self-starting & independent worker
- Detail-oriented and able to meet deadlines
- Clear and effective verbal and written communication skills
- Proficient with common Microsoft Office Suite skills

Preferred Qualifications:
- At least 2 semesters remaining in their undergraduate studies (graduating on or after December 2026)
- Previous direct customer service experience
- Experience working in Canva graphic design platform
- Availability to work on Tuesdays from 10:00 am - 2:30 pm, Thursdays from 12:30 - 3:30 pm, and Fridays from 12:00 - 2:30 pm
- Strong understanding of social media platforms and their functionalities
- Creative and innovative thinking
- Familiarity with social media analytics and management tools
- Knowledge of social media marketing best practices
- Comfortability with filming and editing videos and photos

Knowledge, Skills & Abilities:

- Provide friendly, empathetic and responsive service to internal and external customers that interact with the office
- Excellent communication and interpersonal skills
- Good organizational skills
- Ability to prioritize and handle multiple requests or customers coming in at the same time
- Reliable and punctual
- Ability to work effectively both independently and as part of a team

Position Summary/Job Duties:

- Manage Instagram and Facebook pages
- Engage with community through timely responses to messages and inquiries while fostering a positive online community
- Create engaging posts and stories
- Plan and execute social media campaigns
- Develop and implement social media request system to implement within the office
- Develop and implement yearly social media calendar of standard posts to occur each year
- Manage social media trends and integrate relevant topics into our social media platforms
- Track content engagement and adapt where appropriate
- Develop and implement new strategies for increasing social media engagement
- Direct and collaborate on photo and video shoots
- Design flyers, posters, and other print materials for the office in Canva
- Staffing reception desk (including high-volume drop-in advising periods)
- Answering phone calls and providing triage for students coming to the office
- Providing excellent customer service to all constituencies that visit the unit (ex. students, parents and guardians, staff and faculty, employer representatives)
- Data entry projects and maintenance of office documents
- Serve as a positive Engineering Student Center representative and student role model throughout the College of Engineering and UW-Madison campus

Physical Demands:

N/A

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Application close: Central Daylight Time

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