Principal Business Intelligence Analyst, AI Enablement- South Bank, QLD
Job no: 530899
Work type: Full time
Location: Queensland
Categories: Digital and Technology
About the Opportunity
Key Responsibilities
- Design and govern enterprise semantic models, data relationships, and reusable context artefacts that act as the source of truth for AI‑powered self‑service and Power BI reporting
- Lead delivery of priority AI initiatives, including MCP integration with Power BI semantic models and Databricks Genie space design and curation
- Build and institutionalise domain‑specific Claude skills and reusable context packages using deep knowledge of FCTG data models
- Partner with senior business leaders to translate ambiguous, non‑routine questions into robust analytical frameworks
- Lead cold‑start discovery where limited historical patterns exist and AI requires curated FCTG‑specific context
- Define and enforce AI output validation and quality assurance methodologies
- Hold accountability for the accuracy, governance, and compliance of AI‑generated analytical outputs
- Design technical solutions and direct AI‑assisted build processes, critically reviewing outputs for correctness and semantic fidelity
- Collaborate with BI peers, Data Engineering, and AI teams to align models, context, and validation protocols
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Experience and Qualification
- Minimum 5 years’ experience as a BI Analyst, Data Analyst, or Reporting Analyst
- Advanced, current SQL experience, including complex semantic modelling, row‑level security, and Power BI dataset governance
- Demonstrated hands‑on experience with the Databricks ecosystem, including notebooks, Unity Catalog, and Databricks Genie (or equivalent)
- Recent hands‑on experience applying enterprise AI tools to BI work (e.g. Databricks Genie, MCP‑exposed Power BI models, Claude skills, Microsoft Copilot for Power BI, or ChatGPT Enterprise)
- Proven ability to translate ambiguous stakeholder requests into sound analytical frameworks
- Exposure to AI governance, output validation, or analytical quality assurance frameworks (highly regarded)
- Degree qualification in Business, Commerce, Information Systems, Data Science, Mathematics, or a related discipline
- Postgraduate qualification in Data Science, Analytics, Economics, Mathematics, or Finance (desirable)
What You will Enjoy!
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
🧑💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Irreverence. Ownership. Egalitarianism.
#LI-BC1#LI-Onsite
Advertised: E. Australia Standard Time
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