Global Head of Integrated Communications, Corporate- South Bank, QLD

Job no: 532975
Work type: Full time
Location: Queensland
Categories: Various categories

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One Global Voice. Endless Impact. | Global Head of Integrated Communications – Corporate ✨

ABOUT THE OPPORTUNITY...

Flight Centre Travel Group is seeking a strategic and influential communications leader to unite Content, PR and Communications into one globally connected function. As Global Head of Integrated Communications – Corporate, you will shape the public and internal voice of our corporate travel businesses, driving a consistent messaging framework across regions, audiences and channels.
Reporting to the SVP Global Marketing Operations, you will lead a globally distributed team across ANZ, AMER, ASIA and EMEA, while influencing executive stakeholders and helping navigate communications opportunities and challenges at the highest levels of the business. This is a rare opportunity to build a globally integrated function and drive meaningful impact across customer, employee and external communications.

DAY TO DAY YOU WILL...

  • Lead a globally dispersed team of approximately 15 professionals across Content, PR and Communications
  • Develop and implement a unified global communications strategy across content, media relations, customer communications and internal communications
  • Design scalable production systems and workflows that improve output, consistency and efficiency across the function
  • Direct and optimise the performance of two brand-aligned content hubs
  • Own and lead global PR strategy, media engagement and executive visibility initiatives
  • Act as the accountable communications lead during reputational or operational incidents and crisis situations
  • Oversee change communications, employee communications and customer-facing communications programs
  • Establish and track performance metrics and business impact across content, PR and communications activities
  • Integrate teams, processes and operating models into a cohesive global function
  • Build strong partnerships with executive leaders, regional stakeholders, Brand and Creative teams, and external agency partners.
  • Influence communication strategy and provide trusted counsel on communications risk and opportunities

YOU'LL BE PERFECT IF YOU HAVE...

  • 10+ years' experience in senior communications leadership roles
  • Demonstrated success integrating or building multidisciplinary functions spanning PR, content, internal communications and crisis communications
  • Strong experience developing scalable operating systems, production workflows and content pipelines
  • Advanced content marketing capability, including ideation, execution and performance measurement
  • Proven experience leading geographically dispersed teams and driving alignment across regions
  • Exceptional stakeholder management skills, including experience influencing senior executives
  • Strong crisis communications judgement and decision-making capability
  • Established media relationships and practical media engagement experience
  • Excellent editorial judgement across written and visual content formats
  • Experience within travel, B2B, or complex multi-brand and multi-region organisations will be highly regarded
  • Experience managing external agencies and strategic partners will be advantageous
  • Degree in Communications, Journalism, Marketing or a related discipline preferred, or equivalent professional experience

What you'll Enjoy


🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026/Sydney 2027)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#LI-BC1#LI-Onsite 

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. 

Advertised: E. Australia Standard Time
Application close:

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