Maternal and Child Health Program Support Officer
Job no: 496480
Work type: Limited Tenure - Part Time
Location: Bunjil Place
Categories: Various categories
- Leading Maternal and Child Health service
- Limited Tenure, Part Time to October 2025
- 4 days per week (30 hours), Narre Warren based
- $71,906 plus Super (pro rata)
The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents who call Casey home.
Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne’s south east. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.
Our Benefits:
- A supportive learning culture where you can grow your career and even your qualifications.
- Multi-award-winning architectural office building with equipped Kitchens, onsite Café, Library, and so much more.
We live our values of dreaming big, empowering each other, and making our community proud.
A bit about the role
Our Maternal and Child Health service is the largest in Victoria, delivering outstanding care to support child health and development.
In this role you will be part of a friendly and inclusive team, based at Bunjil place and Maternal and Child Centres.
You will provide high level customer service and administration to support the effective operation of the program.
This is a Limited Tenure, part time role to 17 October 2025, 8:30 am – 4:30 pm, 4 days per week.
What you’ll deliver
- Excellent customer service in accordance with the City of Casey Customer First principles including face to face, phone and written.
- Scheduling appointments for the Maternal & Child Health Service and following up enquiries
- Administrative support to the team including transferring clients into the service, processing birth notices, interpreter bookings and centre maintenance
- Maintain supplies of stationery and equipment for the service including public hand outs and information
What you’ll bring
- Demonstrated experience in counter and telephone customer service.
- Ability to build relationships with internal and external stakeholders.
- High level of attention to detail in a dynamic and fast paced environment.
- Excellent computer literacy including Intermediate Word, Excel, Child Development Information System CDIS or CRM databases
- Experience in administrative support roles for large and varied teams will be highly regarded.
- A passion to deliver high-quality service to the community.
- Willingness to undergo pre-employment background checks including National Criminal History, Working with Children and Eligibility to Work check.
- A curious, collaborative, and inclusive community mindset.
What’s next?
If you think this role might be for you, we would love to hear from you.
Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.
To find out more about the role, please contact talent@casey.vic.gov.au
Applications will be accepted until 11.55pm on 15 June 2025.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.
We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.
For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9777 or Talent@casey.vic.gov.au.
The City of Casey reserves the right not to make any appointments for this position.
Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time
Apply now