What is great about the role?

Our fantastic team at Furnace Banc work with and support people over 25 who have experience of the criminal justice system and offending behaviour. We offer a space for clients to develop by creating an atmosphere that allows positive change.

As a Scheme Support Officer, you will be working within the offenders hubs. You will inspire, challenge and enable the people who access our services to lead successful and independent lives. We need you to work flexibly as part of the team to develop, implement and review high-quality person-centred support plans based on individual needs, preferences and aspirations.

Your day will consist of:

• Engaging and interacting with the people we support
• Delivering workshops relating to tenancy management, health, and wellbeing
• Supporting the client according to the support plan specifically tailored to each client
• Welfare checks
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Reception duties
• Dealing with challenging behaviours and responding to arising needs

Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each client’s recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.

This opportunity can be a steppingstone to a rewarding career in support. You will act as a first point of contact and a role model. You’ll be able to build on existing skills and knowledge to help the people we support gain independence into their own accommodation. It’s a unique and exciting project where you will be a part of something special.

You will act as a first point of contact and a role model for people we support. You will build positive relationships by helping them make a transition into independent living and advise on move on options. This role requires flexibility along with enthusiasm, motivation, and creativity. You need the ability to work on your own initiative. This role is for a passionate individual who believes they can make a difference to the people we support. You will have excellent communication skills, both verbal and written.

Who we are looking for:

Please demonstrate in your application form how you:

• Have knowledge of housing related support and benefit systems
• Have good organisation, IT and record keeping skills  
• Can work part of a team and on an individual basis
• Deal with difficult situations
• Have good listening skills

It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.

Watch our video for more information on What it means to be a Support Worker and the difference it makes: https://bit.ly/WorkinginSupportPobl

Pobl Benefits

• x2 Part Time positions available. 25hrs and 23hrs, Permanent
• Full Time Equivalent salary: £24,531.00
• Our service is 24/7 and we have a rolling rota which includes wakeful nights, days, afternoons and weekends.
• 26 days holiday, pro rata entitlement plus Bank holidays  
• Pension scheme 
• Sick Pay  
• Enhanced DBS which we will pay for.
• Sick Pay 
• Enhanced DBS which we will pay for
• Colleague Referral Scheme (£250 per referral) 
• Time for Talk Service
• Pobl Wellbeing Team
• The service does require some lone working and you will receive the appropriate training to complete the role. As well as further training and progression opportunities – including NVQ

FREDIE 

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.  

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262

What do you need to do now?   

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV with a few contact details so that we can get back in touch with you. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.

Further information on the role can also be found on the Job Description

To have an informal chat regarding the job please contact Claire Daniel-Jones at Claire.daniel-jones @poblgroup.co.uk / 07796 329510.