Officer, Sales Support & Ticketing
Job no: 494382
Work type: Full time
Location: Hong Kong SAR
Categories: Commercial
Job Descriptions:
- Assist in supporting and handling enquiries from travel agent via email and phone;
- Provide internal ticketing support to the organization and outstations;
- Compile daily sales reports and other relevant monthly reports;
- Manage complaints and enquiries raised by CRD;
- Support the implementation of new initiatives or projects;
- Provide timely notifications and protection plan to passenger or agents during flight irregularity and disruption;
- Prepare daily and monthly reports;
- Handle enquiries through corresponding with Customer Service Centre and travel agents;
- Provide support to local sales offices with any marketing events or promotions; and
- Assist with ad-hoc task as required.
Requirement:
- Bachelor’s degree in any disciplines;
- At least 1 years of relevant working experience in sales or airline commercial; good understanding of airline industry would be an advantage;
- Good communication and interpersonal skills to work as a team player;
- Detail-oriented and self-motivated with high sense of responsibility;
- Ability to collect all relevant information and analyses complex problems and issues;
- Ability to work under pressure with strong multi-tasking and organization skills;
- Proficient in spoken and written English and Chinese (including Putonghua); and
- Proficiency in MS Office.
Advertised: China Standard Time
Application close:
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