Job Summary:

Reporting to the Chief Human Resources Officer, the Title IX Coordinator serves as the institution's subject matter expert and oversees all aspects of Title IX program administration, including complaint resolution, investigations, supportive measures, policy implementation, regulatory compliance, prevention education, quality assurance, and continuous process improvement.

This position partners with institutional leadership to promote a culture of accountability, respect, fairness, and compliance while implementing data-informed strategies that improve operational effectiveness, reduce institutional risk, strengthen stakeholder confidence, and ensure every matter is handled with professionalism, consistency, accuracy, and compassion.

The successful candidate is an experienced and collaborative leader who thrives in a fast-paced environment, embraces continuous improvement, utilizes data to drive decision-making, and develops high-performing teams committed to service excellence, quality investigations, and regulatory compliance.

Primary Duties and Responsibilities:

Essential Performance Requirements*

Operational Excellence
⦁ Establishes measurable service standards and operational performance metrics to ensure investigations, supportive measures, hearings, and appeals are completed accurately, consistently, and within established institutional timelines
⦁ Monitors case activity, aging reports, investigator workload, and program performance to identify trends, improve operational efficiency, and reduce institutional risk
⦁ Develops and maintains quality assurance standards for investigative reports and case documentation to ensure accuracy, consistency, objectivity, and regulatory compliance
⦁ Leads continuous improvement initiatives that enhance service delivery, streamline business processes, and improve stakeholder experience

Data & Analytics
⦁ Develops and maintains executive dashboards and regularly reports key performance indicators related to investigation timeliness, case volume, backlog, compliance, quality assurance, training, and operational effectiveness
⦁ Uses data analytics to identify emerging trends, training needs, recurring issues, and opportunities for proactive education, prevention, and process improvement
⦁ Makes evidence-based recommendations to leadership regarding resource allocation, staffing needs, workflow enhancements, and program effectiveness

Leadership and Talent Development
⦁ Leads, develops, coaches, and evaluates assigned Title IX personnel while fostering a culture of collaboration, accountability, continuous learning, and service excellence
⦁ Establishes clear performance expectations, measurable outcomes, and accountability standards for investigators and professional staff
⦁ Conducts routine quality assurance reviews, coaching sessions, and case audits to ensure consistent investigative excellence
⦁ Develops onboarding, mentoring, and continuing education programs that strengthen investigative competency and professional growth
⦁ Encourages innovation, process improvement, knowledge sharing, and cross-functional collaboration

Continuous Improvement
⦁ Partners with college administrators to evaluate existing policies, procedures, technology, and business processes to improve effectiveness and efficiency
⦁ Recommends and implements technology solutions, case management enhancements, workflow automation, and reporting improvements
⦁ Conducts regular assessments of departmental performance and develops corrective action plans where needed
⦁ Promotes operational excellence through standardization, documentation, quality assurance, and measurable outcomes

Supervision
Works under the general supervision of the Chief Human Resources Officer

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Bachelor’s degree
⦁ Five (5) years’ working experience related to the Essential Performance Requirements
⦁ Three (3) years’ experience supervising (e.g., managing and evaluating the performance of others)
⦁ Current Title IX Coordinator certification

Preferred Qualifications:

⦁ Master’s degree in Human Resources, Management, or related field
⦁ Three (3) years’ working experience as a Title IX deputy or coordinator in Texas
⦁ Two (2) years’ working experience conducting Title IX training for program participants, faculty, staff and students

Knowledge, Skills and Abilities:

⦁ Knowledge of applicable Texas employment and Title IX laws and regulations, especially those related to public employers, and institutions of higher education
⦁ Knowledge of and ability to apply current Federal, State, and local laws relating to Title IX, the Clery Act, Title VI, Title VII, VAWA, ADA, and ADAAA
⦁ Skilled in policy and procedure interpretation, development, implementation, and training
⦁ Ability to think critically to effectively solve and communicate problems in a demanding environment where the demands for work are varied and unpredictable in scope and volume
⦁ Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
⦁ Ability to work independently, after hours, holidays, and weekends when needed
⦁ Intermediate skills in Microsoft Word, Excel, Outlook, and PowerPoint
⦁ Ability to communicate effectively in both written and oral formats
⦁ Ability to establish collaborative relationships
⦁ Ability to travel to the different district locations for problem resolution, meetings, and training
⦁ Ability to manage multiple high-priority matters simultaneously in a fast-paced, high-volume environment with competing deadlines
⦁ Ability to analyze operational data, identify trends, develop performance metrics, and use data to drive continuous improvement and informed decision-making
⦁ Knowledge of quality assurance principles and best practices for investigations, case management, and compliance operations
⦁ Ability to develop executive-level reports, dashboards, and presentations that communicate program performance and institutional risk
⦁ Ability to manage multiple complex investigations while maintaining quality, objectivity, and regulatory compliance.
⦁ Knowledge of case management systems, reporting tools, and process improvement methodologies
⦁ Demonstrated ability to coach investigators and maintain consistent investigative quality through formal quality assurance practices
⦁ Strong executive communication and presentation skills
⦁ Exceptional organizational, analytical, and decision-making abilities

Physical Demands and Work Environment:

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.