Job Summary:

The Dean of Learning Commons is a leadership position requiring a highly motivated leader with the ability to deliver a high level of interactive customer service, as well as develop and maintain collaborative relationships inside and outside of the College. The successful candidate will have a record of prioritizing effectively, proactively solving problems, managing multiple projects simultaneously with high levels of accuracy, and achieving goals within or ahead of established time frames. The position serves the staff, faculty, and students at Tarrant County College by providing leadership in the implementation and ongoing activities associated with the Learning Commons, which is comprised of library services, supplemental instruction, maker-based, and discovery experiences, learning support, and other academic resources.

Primary Duties and Responsibilities:

Essential Performance Requirements*
• Oversees the day-to-day operations related to the Learning Commons and supervise the area managers, including the management of employee performance and conduct issues, annual performance evaluations, and conflict management
• Interacts with students in the Learning Commons in ways that promote and enhance a growth mindset regarding student learning and model such behavior consistently for faculty and staff
• Generates reports to meet institutional needs and grant requirements; prepare and manage annual budget for the Learning Commons; maintain accurate records regarding expenditure and equipment inventories; review operations on a periodic basis to optimize cost-effectiveness
• Prepares and delivers presentations to communicate to the College community about the Learning Commons role and its capabilities
• Strictly honor the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures
• Provide service excellence through courteous, informed, accessible, and professional engagement
• Keeps informed on advancements and changes in the field of student learning, librarianship, and higher education academic support services
• Creates a dynamic and innovative Learning Commons environment based upon current research and emerging or best practices

General Supervision and Management
• Provides leadership and oversight for departmental activities, including workforce planning, performance management, process improvement, budgeting, and resource allocation
• Focuses on achieving departmental and organizational objectives through effective management of people, programs, and operations
• Leads through supervisors and professional staff by establishing priorities, supporting accountability, and developing team performance

Service Excellence
• Collaborates with Learning Commons Deans as well as other stakeholders to provide consistent and comprehensive services to support student success
• Promotes the services provided by the Learning Commons, help institutionalize new practices, and enhance student success, as well as assure the operational success of the Learning Commons
• Provides leadership for the assessment of the Learning Commons, including the data collection, monitoring, and evaluating progress, and recommending and implementing institutional practices to improve effectiveness on an ongoing basis
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision
• Works under the general supervision of the Vice President of Academic Affairs

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

• Master's degree from an accredited institution
• Six (6) years of leadership/administrative experience in a setting with integrated learning services, including technology, learning support, library services, instruction, and/or information resources
• Three (3) years of experience supervising direct reports, including assigning work, managing performance, coaching employees, and supporting employee development

Preferred Qualifications:

• Master's degree in Library Sciences and Information Sciences, Educational Technology, Instructional Technology, or Curriculum and Instruction
• Doctorate from an accredited institution in a field relevant to teaching and learning, STEM education, learning technologies, information science, student success, or a related discipline
• Five (5) years of supervision and management experience in an educational setting with responsibility for using various academic technologies or tools, to include evaluation, selection, implementation, and maintenance as it relates to processes, efficiencies, and assessment of the work in integrated learning support environments (Learning Commons)
•Five (5) or more years of progressively responsible leadership, supervision, or management experience in higher education, including at least two (2) years in a role such as department chair, academic dean, learning-support leader, or comparable academic administrative position
•Three (3) or more years of experience collaborating with faculty or academic departments to develop, implement, or evaluate curriculum-connected tutoring, supplemental instruction, embedded academic support, information or digital literacy, learning technologies, or related student-success initiatives
•Three (3) or more years of experience using student success data, program assessment, or learning outcomes to evaluate academic support or instructional programs and drive improvements in course success, persistence, completion, or student engagement
•Three (3) or more years of experience evaluating, implementing, or managing learning technologies, digital resources, artificial intelligence tools, makerspace technologies, or other emerging instructional resources in a higher education environment
•Two (2) or more years of teaching or direct instructional experience in higher education, preferably in STEM, mathematics, technical, applied science, or career and technical education disciplines
• Teaching experience in the community college/higher education setting
• Experience in leveraging or curating technology resources to support students who utilize academic resources remotely or those enrolled in online courses
• A track record of successful leadership in integrating access, equity, and student success practices in learning support environments

Knowledge, Skills and Abilities:

• Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
• Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform
• Ability to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholders
• Ability to identify routine issues and escalate non-standard problems using established procedures in a fast-paced work environment
• Ability to review basic information and follow policies, procedures, and guidelines when completing assigned tasks
• Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations
• Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information
• Ability to understand, interpret, and retain complex technical material, policies, procedures, contracts, proposals, charts, graphs, analyses, etc.
• Ability to prepare clear, concise, grammatically correct reports, letters, and proposals about technical matters
• Exhibit superior written, verbal, and interpersonal communications skills, excellent listening skills, as well as strong organizational skills
• Ability to conduct classroom and one-on-one training; describe key accomplishments in cutting-edge learning commons environment

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.