Job Summary:

This role is responsible for supporting daily operations of their department, programs, or major process focused on academic affairs, potentially including credit and non-credit instructional responsibilities. This position is expected to monitor program budgets and to lead institutional and community outreach. This position is expected to have a high level of department and programs specific knowledge The position requires collaboration across multiple divisions, campuses, and levels of the institution.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Leads and/or facilitates highly complex unit or programs; performs complex administrative, technical functions for the unit or programs
⦁ Performs complex, unit specific tasks relating to program development for credit and non-credit programs and assists with class schedules for credit and non-credit offerings
⦁ Supports daily operations of the department; makes technical decisions by applying policies, regulations, and protocol
⦁ Manages community outreach events and analyzes data to assess program effectiveness
⦁ Collaborates with department leadership on developing goals and outcomes
⦁ Collaborates as needed with administrative staff on daily operational needs
⦁ Monitors department and program budgets
⦁ Prepares, organizes, and manages presentations and reporting materials.
⦁ Assists with hiring of new staff as assigned
⦁ Actively recruits and engages prospective students and industry partners
⦁ Develops and maintains relationships with individuals and organizations across the institution and community

Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College

Supervision
Works under the supervision of the assigned campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Master’s degree and three (3) years’ working experience related to the Essential Performance Requirements, or any equivalent combination of education and work-related experience

Preferred Qualifications:

⦁ At least one (1) year’s working experience in a higher education environment
⦁ At least one (1) year’s working experience collaborating with industry partners in developing internship, work-based learning opportunities, and apprenticeships

Knowledge, Skills and Abilities:

⦁ Knowledge of academic program operations, including credit and non-credit offerings, and institutional policies, procedures, and guidelines
⦁ Skilled in delivering high-quality customer service and building effective interpersonal relationships, with strong listening, verbal, and written communication skills
⦁ Skilled in using computer applications and enterprise systems, including Microsoft 365 applications (e.g., Word, Excel, PowerPoint, Teams), to support reporting, presentations, and program operations
⦁ Ability to analyze information, think critically, and resolve complex problems in a fast-paced environment with shifting priorities
⦁ Ability to plan, coordinate, and prioritize multiple tasks and projects, ensuring accuracy, organization, and timely completion
⦁ Ability to collaborate effectively with faculty, staff, leadership, and external partners to support programs, outreach, and institutional initiatives
⦁ Ability to interpret and apply policies, procedures, and data to support decision-making, program development, and continuous improvement
⦁ Ability to prepare reports, presentations, and communications, while maintaining professionalism, discretion, and confidentiality with sensitive information

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Tarrant County College is committed to providing equal access to its employment process. Reasonable accommodations are available to qualified applicants who need an accommodation to participate in the application, interview, assessment, or selection process. To request an accommodation, contact The Office of Human Resources via email at HRemployeerelations@tccd.edu.