Job Summary:

This role provides advanced coordination and operational support for assigned health science programs to promote effective and consistent program delivery. The position works collaboratively with internal and external stakeholders to support program objectives, institutional priorities, and student success.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Oversees the day-to-day administrative and operational activities for assigned health science programs, including scheduling, deadlines, faculty support, and student communications
⦁ Facilitates student admission and application processes by tracking requirements, maintaining documentation, communicating deadlines, and supporting enrollment and retention efforts
⦁ Coordinates clinical and experiential learning activities, including student placements, scheduling, required documentation, and communication with clinical and community partners
⦁ Plans and facilitates student and faculty orientations, recruitment activities, informational sessions, and other program events, including related materials and logistics
⦁ Maintains instructional and program resources to ensure laboratory materials, equipment, supplies, and other resources are available to meet program needs
⦁ Monitors and tracks program requirements and outcome data, documentation, and key timelines; identifies trends or issues and works with faculty, staff, and other stakeholders to address operational needs and maintain continuity
⦁ Serves as a program resource for students, faculty, staff, and external partners, providing guidance on program processes, responding to complex inquiries, and facilitating communication and follow-through

Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College

Supervision
Works under the supervision of the assigned campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Bachelor’s degree and five (5) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education and work-related experience

Preferred Qualifications:

⦁ Master’s degree or higher in Business Administration, Healthcare Administration, or related field
⦁ Master’s degree in Nursing and current Registered Nurse (RN) licensure
⦁ At least one (1) year’s professional working experience in a higher education environment

Knowledge, Skills and Abilities:

⦁ Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
⦁ Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform
⦁ Ability to perform and prioritize multiple tasks seamlessly ensuring accurate and timely completion, while exhibiting strong attention to detail and organization
⦁ Ability to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholders
⦁ Ability to identify routine issues and escalate non-standard problems using established procedures in a fast-paced work environment
⦁ Ability to review basic information and follow policies, procedures, and guidelines when completing assigned tasks
⦁ Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations
⦁ Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Tarrant County College is committed to providing equal access to its employment process. Reasonable accommodations are available to qualified applicants who need an accommodation to participate in the application, interview, assessment, or selection process. To request an accommodation, contact The Office of Human Resources via email at HRemployeerelations@tccd.edu.