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Primary Duties and Responsibilities:
Essential Performance Requirements*
• Oversees all employee relations activities for TCCD including, but not limited to, conflict resolution, issuance of disciplinary actions, terminations, grievances, appeals, and investigations
• Serves as the ADA Coordinator to ensure College compliance for employment accommodations where necessary
• Collaborates with other human resources leaders to resolve cross-functional employee relations issues
• Collaborates with human resources leadership to develop policies, procedures, and business practices designed to minimize workplace conflict
• Prepares quality assurance and performance reports related to employee relations, leave programs, and performance evaluation data analytics
• Maintains a database of employee relations issues and investigations for trend analysis and proactive response solutions, including the status of all EEOC complaints, lawsuits, and other employee related legal matters
• Participates in and provides procedural information during unemployment claims and workers' compensation hearings
• Responds to inquiries regarding policies, procedures, programs, and compliance issues accurately and in a timely manner
• Responsible for the college's random drug screening program
• Identifies the need for changes in policies, procedures, and processes, taking initiative to implement within assigned area of responsibility and inform others
• Builds trust and rapport with all levels of faculty and staff to become a trusted HR asset throughout the district
General Supervision and Management
• Provides leadership and oversight for departmental activities, including workforce planning, performance management, process improvement, budgeting, and resource allocation
• Focuses on achieving departmental and organizational objectives through effective management of people, programs, and operations
• Leads through supervisors and professional staff by establishing priorities, supporting accountability, and developing team performance
Service Excellence
• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College
• Provides human resources consulting services for leaders and employees utilizing sound knowledge base of human resources theory, research and practice
• Interprets TCCD policy and procedures for employees and leaders across the college
• Advises leaders on consequences for employment and/or disciplinary actions utilizing knowledge of the local, state and federal laws, regulations, and internal policies and procedures to guide HR service delivery
• Encourages collaborative and facilitative methods of employee supervision and conflict resolution
Supervision
Works under the supervision of the assigned department leader
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
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Required Minimum Qualifications:
• Bachelor's degree
• Ten (10) years’ working experience related to the Essential Performance Requirements
• Five (5) years of experience supervising direct reports, including assigning work, managing performance, coaching employees, and supporting employee development
• Five (5) years of experience directly managing leave programs (ADA, Family and Medical Leave Act (FMLA), Worker's Compensation, etc.) and organization-wide performance evaluation systems and programs
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Preferred Qualifications:
• Master's degree in human resources, Management, or a related administrative field
• At least three (3) years of professional work experience leading employee relations teams in a higher education environment
• At least one (1) year professional work experience reviewing, evaluating, and providing guidance and feedback on workplace investigations, including assessing investigative findings, supporting documentation, and recommendations
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Knowledge, Skills and Abilities:
• Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
• Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform
• Ability to perform and prioritize multiple tasks seamlessly ensuring accurate and timely completion, while exhibiting strong attention to detail and organization
• Ability to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholders
• Ability to identify routine issues and escalate non-standard problems using established procedures in a fast-paced work environment
• Ability to review basic information and follow policies, procedures, and guidelines when completing assigned tasks
• Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations
• Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information
• Knowledge of and ability to apply current federal, state and local laws relating to Title IX, the Clery Act, Title VI, Title VII, the Violence Against Women's Act (VAWA), ADA, and the Americans with Disabilities Act Amendments Act (ADAAA) and employment matters, including regulations or guidance issued by the Department of Labor, the U.S. Equal Employment Opportunity Commission or other similar agencies
• Ability to remain tactful, calm, and persuasive in controversial or confrontational situations
• Ability to effectively present complex information to various groups and individuals
• Ability to exercise effective judgement, sensitivity, and creativity to changing needs and situations
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Physical Demands and Work Environment:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds unassisted, or up to 25 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
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Accommodation/EEO Statement:
Tarrant County College is committed to providing equal access to its employment process. Reasonable accommodations are available to qualified applicants who need an accommodation to participate in the application, interview, assessment, or selection process. To request an accommodation, contact The Office of Human Resources via email at HRemployeerelations@tccd.edu.
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