• Max term full time contract for 12 months based at Coraki 
• Be part of an inclusive culture of dedicated, passionate, and professional team members
• Work for a top NFP provider with a strong 80-year history of providing care

Are you passionate about making a difference in people's lives? Do you have a knack for managing housing services with a focus on community and support? We are looking for a dedicated Housing Manager to join our incredible team at Coraki Pod Village.

Key Benefits:

• As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits
• Financial, retail and lifestyle discounts and benefits
• Fantastic learning opportunities – staff professional development
• Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service

Your Role: 

As a Housing Manager, you will provide team leadership, site management, and lead a team that provides occupancy and asset management services, connecting residents with the services they need to sustain their temporary occupancies and transition to longer term housing. You'll lead a team that works together to provide secure, safe accommodation with access to support services that empower residents to live life their way.

Key Responsibilities:

• Lead a team of housing and support staff
• Ensure that service delivery and financial targets are met
• Manage Housing in accordance with policies and procedures
• Ensure close liaison with DCJ and local support services
• Maintain accurate records ensuring all legislative requirements are met and follow the WHS and Community Services & Housing manuals
• Manage referrals of problems and make decisions with confidence in own area of responsibility
• Facilitate eligibility checks, allocation of properties, calculation of rent and orientation of new occupants, involving tours, applications, medical information, etc
• Facilitate breaches of occupancy including rent arrears, nuisance and annoyance issues, neighbour disputes
• Oversee the preparation of Occupancy Agreements and organise sign ups and renewals
• Monitor budget expenditure on a monthly basis and report on variances in accordance with BaptistCare policies
• Maintain viable services by operating within budget
• Recruit, orientate and supervise staff
• Recruit, orientate and provide mandatory training for volunteers

Skills & Experience:

• Hold a Diploma or degree, or equivalent with professional experience
• Previous customer service skills and experience, preferably in housing, or other community services field
• Demonstrated leadership experience to effectively develop and support staff
• Demonstrated ability to manage the business activities of Housing or similar 
• Excellent skills in building effective customer relationships, building a community and maintaining a welcoming and harmonious ambience
• Demonstrated capability to manage diversity and implement social inclusion strategies
• Ability to work in harmony with, and support the Purpose and Values of BaptistCare
• A Valid NSW Driver's License 
• NSW Working with Children Check for paid employment purposes
• A current First Aid Certificate

About Us:

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for the role, click “Apply” and please provide the following:

• A Cover Letter addressing the job requirements/selection criteria
• Updated Resume

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a variety of background checks including police background check via our online police check system, Working with Children Check, and NDIS check as applicable.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.