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Engagement Learning Specialist

Apply now Job no: 500358
Work type: Regular
Location: Malibu Campus
Categories: Administrative/Office Support, Other, Event Planning

The Human Resources Engagement Learning Specialist is responsible for offering first-class engagement initiatives, learning and wellness workshops, and community events to Pepperdine faculty and staff to further the University’s mission. Promoting overall health, belonging, and community, the Engagement Learning Specialist oversees immaculate planning for these highly visible in-person and virtual initiatives, including advanced coordination and communication, tech set-up and support, day-of management, and vendor/speaker payments. This position works closely with the Operations team to draft community emails, make updates to the HR blog and website, and provide backup phone coverage. This position must communicate excellence and provide the highest level of customer service, maintaining attention to the smallest details.

Duties

  • Contribute to and implement the vision of departmental leadership to create meaningful, hospitable, and professional engagement opportunities while also utilizing previous methods. Take ownership for every aspect of each engagement initiative, including but not limited to:
    • Work in tandem within the team of Engagement Specialists to bolster HR's virtual and in-person offerings. (Coordinate general Audio/Visual(A/V) set-up, event RSVP tracking, day-of-event maintenance, and after event wrap-up including feedback request(s).)
    • Research, assist, develop, and implement organizational-wide programs and initiatives stemming from the departmental vision (including the Staff Climate Survey); these programs may be within Human Resources or a joint effort with other areas within the University
    • Develop and help creative ideas come to fruition that stem from departmental leadership for creative and sought-after training and development programs for the university setting (both programs that are part of a series and those that are independent); research speakers and content for keynote learning and professional development presentations.
    • Maintain regular touchpoints with university partners such as HR Liaisons, department heads, and other department managers for internal needs where HR would be of essential assistance for further development
  • Explore and produce robust branding of both new and existing learning and professional development engagement materials for University-wide use and distribution.
  • Provide heavy support and coordination for HR's community learning and professional development programs. Oversee the production and effectiveness of New Supervisor Orientation, ensuring appropriate content, performing quality-control checks on printed material and electronic communications, and communicating with and arranging payment for vendors/speakers. Responsibilities include logistics and coordinating, oversight of event registration and communications, room set-up, catering requests, and development and production of materials and resources for training programs. Coordination of virtual programming includes coordinating with the A/V team for appropriate Zoom set up, tech set-up and support, day-of management, and helping to post professional recordings on HR's website. 
  • Work closely with the Operations team to develop HR's electronic communications to the Pepperdine community, including writing email drafts, proofreading, email formatting, creating Trumba registrations, and working with the IMC team on mailing lists related to the position's designated events. Create corresponding blog content and update the main HR homepage. Ensure that each communication is of superior quality and free of errors.
  • Serve as a back-up host at Human Resources' community events, wellness events, and related webinars, help promote ethnically diverse and gender-balanced community engagement; co-manage event set-up and execution with relation to community events and wellness events within the greater Engagement team.
  • Serve as a backup for the Administrative Services Coordinator providing front-desk coverage, frontline communications with the general public, and scheduling assistance.
  • Assist with departmental and special projects as requested, including benchmarking and policy research and time-sensitive requests; other duties as assigned.
  • Uphold University mission through work performed.
  • Perform other duties as assigned.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor’s degree; Two years of job-related education and/or work experience (which may include experiences in training and development, customer service, hospitality, event planning, office administration, and related fields).
Superior attitude and affinity for service, hospitality, and excellence; Exceptional attention to detail and follow-through; Excellent organization and time management skills; Ability to prioritize work and oversee multiple, concurrent projects; Ability to anticipate needs, timeframes for reviews and approvals, and challenges to circumvent; Exceptional project management skills to ensure all stakeholders deliver a high-quality event; Excellent written and verbal communication skills; Superior interpersonal skills; Excellent customer service, with the ability to maintain a professional and friendly demeanor at all times; Ability to appropriately interact with high-level administrators and distinguished guests; Ability to work harmoniously, professionally, and effectively with co-workers and supervisors; Must dress professionally; Ability to accurately articulate the University’s mission and promote the mission through offered events; Solid proficiency in Microsoft Office applications (Word, Excel, and PowerPoint) and Google applications
Proficient knowledge of creating, and running large-format Zoom-based webinars and meetings.

Preferred: Graphic design experience, professional development experience Proficient knowledge of audio/visual equipment for virtual and on-site events and workshops; proficient in Microsoft Office Suite, and Google Suite; ability to learn University systems (including PeopleSoft, Trumba, OmniUpdate); ability to create Keynote or PowerPoint presentations

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Salary: Commensurate with experience.

Advertised: Pacific Standard Time
Applications close:

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