The Student Services Coordinator provides superior front-line customer service for current students, prospective students, alumni, and the general public.

Duties

• Process students' registration, add/drop forms, cross-registration forms, and additional forms.
• Input and maintain academic course schedule in PeopleSoft. Work closely with the Dean's Suite, the Straus Office, and the Graduate Programs Office regarding the schedule. 
• Counsel current students on graduation requirements and other academic policies. 
• Monitor and respond to student inquiries to office email account, including processing bar forms and other record requests and keeping all students and graduate files organized and updated. 
• Provide assistance as data-entry and counseling back-up for admissions. 
• Represent Pepperdine Law at graduate and law school fairs regionally and nationally, and events hosted by the Office of Admissions. 
• Perform other duties as assigned. 
• Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor's degree required, or an equivalent combination of education/experience. Two years of general office experience; must be free of conflicts of interest. Superior interpersonal skills; excellent communication skills; excellent customer service skills; professional demeanor; ability to interact comfortably with high-level administrators, faculty, students, applicants, and alums; ability to multi-task at a high level; able to perform under pressure of a high volume of task and traffic conditions; ability to use discretion when handling confidential and sensitive issues; strong attention to detail. Highly organized, data entry and word processing skills.

Preferred: Experience in admissions or student information or in a law school. Ability to handle multiple tasks and prioritize accordingly. Experience with PeopleSoft

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $21.62 - $24.03 per hour 

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.