The Advisor Support Specialist will support the academic advising responsibilities for the Online Psychology programs. This position will work collaboratively with the Student Services Office, the Online Psychology program students, faculty and staff, and the Associate Dean's Office.

Duties

• Advisement duties:
  • Processing program plan change requests, leave of absences, plan extensions, modality changes, graduation applications, coordinating the grade check process four times a year (Fall, Winter, Spring, and Summer).
  • Audit incomplete grades and failing grades.
  • Guide students in the academic appeals process as needed.
• Processing course waivers and transfer credit for the Online Psychology students in PeopleSoft, and sending all supporting documentation to the Registrar's Office.
• Generate reports and audit student records for academic progress.
• Work closely with the 2U Student Support staff to monitor enrollment and support the students in the Online Psychology programs.
• Coordinate communication with the Online Psychology Student Support staff and the Online Psychology students.
• The on-going communication will include:
  • Important term dates and deadlines, school and University events and programming, and updates to policies and procedures at the school and University.
• Other duties or projects assigned.
• Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required:

• Bachelor's degree.
• Minimum of two years of experience in education or a related field.
• Ability to demonstrate care and compassion in a student-centered environment and establish positive relationships with students, faculty, and staff.
• Ability to sustain productivity while managing multiple projects.
• Appropriate use of technology as required for the position.

Preferred:

• Master's degree.
• Three years of experience working with students in higher education.
• Ability to demonstrate strong interpersonal and counseling skills in working with a diverse student, faculty, and staff population.
• Ability to maintain a professional manner and confidentiality when dealing with sensitive student information and situations.
• Ability to interpret and apply University policies in a manner that supports students and complies with University policies.
• Strong organizational skills and a willingness to learn.
• Working knowledge of PeopleSoft, Google Suite, and document storage systems.

This is a Restricted, Nonexempt, 30 hour per week position.

Expected Pay Rate: $25.00 per hour

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.

Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.