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Senior Manager, Technical Services
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Orlando
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| Manage maintenance personnel, activities, and budgets in multiple assigned areas of responsibility, including all labor and non-labor resources to maintain superior show quality and customer satisfaction. Support initiatives to continuously improve guest and employee safety. |
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Data Scientist, Global Pricing (Test and Learn)
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Orlando
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| Identify, formulate, test, and implement various pricing and product strategies to maximize the Admissions revenue. |
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Manager, Human Resources (Business Partner)
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Orlando
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| The Human Resources Manager will work autonomously and be the day-to-day business partner to a leader and team embarking on a transformation of how they design, procure, manufacture, and transport merchandise to all our parks around the world. |
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Lead Specialist, Laundry Services
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Orlando
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| Provides Universal Way Service Standards in cleaning, drying, and pressing Wardrobe for Team Members. |
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Locker Attendant (Volcano Bay)
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Orlando
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| Responsible for completing sales transactions and offering a variety of Premium Products. Individuals are also responsible for providing service and support to both guests and internal partners while maintaining all Premium Services areas. |
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Lead Software Engineer - NodeJS
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Orlando
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| The Lead Software Engineer – NodeJS role is to provide technical leadership and delivery for Universal Parks and Resorts Digital Technology – Integration Services. |
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Cabana Concierge Attendant (Volcano Bay)
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Orlando
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| A Cabana Concierge Attendant is responsible for helping Guests enjoy their stay at Universal Volcano Bay through setting expectations, troubleshooting, and resolving Guest situations, and providing exemplary information and guidance on how to enhance and enjoy their day. |
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Guest Services Coordinator (Volcano Bay)
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Orlando
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| Guest Services Coordinators are responsible for helping Guests enjoy their stay at our resort through: setting expectations and troubleshooting and resolving Guest situations. |
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Coordinator II, Service Desk (Temporary Assignment)
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Orlando
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| Provides full first-level 24/7 support over the phone and email for all Universal Orlando team members as well as 3rd party vendors and remote users. |
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Analyst II, Field Services – Universal Epic Universe
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Orlando
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| The Analyst II, Field Services covers both inside and outside field work, providing support and response around technology utilized within our Parks, Resorts/Hotels and offsite Retail locations. |
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Analyst II, Client Technology Services – Universal Epic Universe
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Orlando
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| The Client Technology Services Analyst II is responsible for the advanced troubleshooting of problems concerning hardware, software, and LAN while utilizing work experience, knowledge, training, and documentation to stay within SLA. |
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Manager, Operations - New Ventures
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Orlando
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| Responsible for operational planning of designated New Ventures projects during the project planning, design, development, and construction phases within a new market and location. Serves as a key operational representative focusing on Team Member programs and areas impacting the Guest experience. |
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Senior Engineer, Ride & Show (Controls)
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Orlando
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| Provides subject matter expertise on one or more Ride and/or Show system disciplines, which includes but is not limited to, Ride Control, Show Control, Functional Safety, Network Systems, Parkwide Systems, Special Effects, Show Action Equipment, Animated Figures, and/or supporting systems. Performs research, development, review, approval, and technical analysis under an area of responsibility. |
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Senior Manager, Show Programming
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Orlando
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| The Senior Manager, Show Programming manages all aspects of the Creative Ride/Show programming and Figure Animation standards. |
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Assistant Director, Creative Design
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Orlando
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| Responsible for overseeing and directing the Ride/Show Programmers and Production Design staff for all International and Domestic Universal Creative attraction projects assignments. |
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Manager, Entertainment Production – Marquee Events
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Orlando
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| Responsible for the execution of all phases of the project life cycle for every assigned Marquee Event. Manages the entire project scope, from concept to operation, including but not limited to creative design, production, fabrication, technical integration and installation, costuming and makeup development, and operational requirements. |
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Senior Coordinator, Compensation
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Orlando
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| Assist in the administration of Universal Hourly, Seasonal, and Lump Sum annual merits. Prepares upload files and coordinates the processing of files. |
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Assistant Manager, Entertainment Production – Marquee Events
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Orlando
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| Assists with the management of all Events and other projects as assigned resort-wide, including but not limited to: Event Advancement, pre-planning, design and production through post along with handling departmental staffing and infrastructure. |
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Clerk, Onboarding Scheduling (Temporary)
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Orlando
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| Serves as the primary point of contact for candidate onboarding. Provides critical support for candidates, hiring managers and internal stakeholders to provide a seamless Team Member Experience. |
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Supervisor, Technical Entertainment - Nighttime Shows
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Orlando
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| Supervises all technical aspects of assigned entertainment venues or events ensuring show quality and a positive guest experience. |