IT Operations Project Manager

Job no: 493615
Work type: Full Time
Location: Head Office, Canberra
Classification: Executive Level 1

About us

DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for, and housing related services to, members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing, and housing related services, to ADF members and their families to support Defence’s operational needs.  

DHA manages an expanding portfolio of housing solutions and provides housing for over 17,200 ADF members and their families and administers rent allowance for more than 16,000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility, providing posting support, and managing bookings and allocation services for all DHA provisioned housing and on-base accommodation to approximately 60,000 ADF members. 

To find out more about DHA, please refer to our DHA.gov.au or read our latest Annual Report.

About your team

This role reports to the Director, IT Operations within the Business Solutions and Technology (BS&T) business unit. BS&T are responsible for all software related business analysis, business solutions, software development, telephony, IT services, infrastructure and cyber. We deliver business as usual activities and innovation driven initiatives that provide efficiencies to the broader organisation. 

About the role

As the IT Operations Project Manager, you will have proven experience in managing several concurrent projects as a project manager. This role includes the responsibilities as part of the project life cycle. You will develop project documentation, project status reports, contract manage procurements and manage costs relating to projects.

To be successful in this role, our ideal candidate will have:

• Knowledge and experience managing complex technical IT and data projects  
• Proven experience in developing project documentation for infrastructure and software delivery projects including budget estimates and resource management across multiple projects 
• An understanding of delivering programs within Government, with a knowledge of Commonwealth Procurement Rules (CPRs), Protective Security Policy Framework (PSPF) and Public Governance, Performance and Accountability (PGPA) Act. 
• Extensive experience managing change including release and deployment, risk identification and mitigation 
• Exceptional stakeholder negotiation and management skills, including the ability to effectively communicate to a range of stakeholders and present at the executive level 
• Highly developed written and administrative skills, with the ability to prepare papers, business cases and briefs with excellent attention to detail 
• Organisational and analytical skills, including work prioritisation, dealing with competing requirements and workloads, and maintaining a customer focus.

Benefits for working at DHA include:

• 15.4% superannuation
• Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
• Work-life balance
• A positive workplace culture where you can bring your whole self to work
• Opportunities to broaden your industry knowledge and experience
• Career progression and opportunities
• ADF partner employment conditions when posting to a new location

For information on DHA’s Employee Value Proposition, visit our website.

How to apply

To apply, click the Apply Now button below with your current resume and a 500-word pitch, addressing the requirements of the role.

For more information about the role, click View Position Description button below.

Any questions? Please contact Mackenzie Woodhouse, IT Operations Support Officer E: mackenzie.woodhouse@dha.gov.au

Order of Merit

A merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.

Inclusion and Diversity

DHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including, Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, ex-defence members, mature aged employees and carers.

RecruitAbility

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Eligibility 

Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.

Applications close

11.55pm AEST Wednesday 16 April 2025

View Candidate Pack