Sr Specialist - Web & Discovery
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Job Number: P1317
Work Type: Administrative
Location: Murfreesboro, Tennessee
Categories: Library
Job Title
Sr Specialist - Web & Discovery
Department
Library Collection Development & Management
Salary
$59,724 - $74,355; commensurate with experience
Job Summary/Basic Function
Working as part of a collaborative team in an academic library environment with a strong user-centered focus, this position reports to the Web and Discovery Librarian in the Collection Development & Management (CDM) department. The specialist will enhance access and discoverability of library online resources, ensure user-friendly online experiences, troubleshoot access issues and contribute to the maintenance and improvement of the library’s website. Additionally, the Web and Discovery Specialist will contribute to data collection, reporting and analytics of user activity, experiences, and trends.
Electronic Resources Management & Support:
Assist in managing and updating the online A–Z database list to ensure accurate linking, descriptions, and access to resources. Troubleshoot and resolve access issues related to electronic resources, including databases, ejournals, subscription platforms, and ebooks. Collaborate with vendors to help ensure consistent access through authentication systems (EZProxy, SSO). Maintain documentation on troubleshooting procedures and access management workflows.
Website Development & UX Design:
Assist with the maintenance and development of the library website using a content management system (e.g., WordPress, LibGuides CMS) and static sites. Enhance usability, accessibility, and mobile responsiveness using user-centered design principles. Collaborate with librarians and academic staff to design web content that supports research and instruction. Help conduct user research testing and collect user feedback to inform continuous improvements.
Analytics & Reporting:
Monitor electronic resource usage data and contribute to usage analysis reports to support collection development and decision-making. Use tools such as Matomo Analytics, Google Analytics, and COUNTER to track and assess website and digital resource performance. Develop clear and effective data visualizations (e.g., dashboards, charts, infographics) to communicate usage trends, access issues, and user behavior to library stakeholders. Assist in identifying opportunities for improving the discoverability and accessibility of electronic resources through data-driven insights.
Required Education
Bachelor's degree from an accredited institution.
Required Related Experience
Six (6) months’ experience with website maintenance and design. Working knowledge of HTML and CSS.
Desirable Related Experience
Master’s degree in Library and Information Science from an ALA-accredited program. Working knowledge of electronic resource access, including authentication protocols and link resolvers. Experience working in an academic library or higher education environment. Familiarity with CSS frameworks. Knowledge of web accessibility standards, UX research, and responsive design.
Documents Needed to Apply
Cover Letter & Resume Required
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MTSU offers a comprehensive benefits package, including but not limited to the following:
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
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MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.
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Application Review Date: March 11, 2026
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