Working Title: Office Assistant (Federal Work Study #1) - FWS

State Role Title: Institutional Employment/Federal Work Study

Position Type: Federal Work Study

Position Status: Part-Time

FLSA Status: N/A

College/Division: Student Life and Involvement

Department: 300171 - Student Accountability & Restorative Prac

Pay Rate: Hourly

Specify Range or Amount: $12.41

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 06/23/2025

About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

General Information:

This position performs a variety of duties to support the Office of Student Accountability and Restorative Practices (OSARP).

Duties and Responsibilities:

• Maintain 10 scheduled office hours per week.
• Provide administrative support to Front Desk Administrative Assistant, Office Coordinator
• Provide customer service to students, parents, staff, faculty, and federal agents.
• Assist with daily and weekly tasks including reminder phone calls, letter creation and data entry.
• Provide additional support for Case Management and other units in the office as needed.
• Demonstrate a commitment to the Office of Student Accountability and Restorative Practices, its mission and its outcomes, and to the value statements of the Division of Student Affairs and the University.
• Maintain confidentiality as required by the Family Educational Rights and Privacy Act regarding the non-disclosure of educational records; maintain confidentiality of other sensitive information.
• Attend staff training prior to commencement of duties; participate in ongoing training and professional development including but not limited to Education Programs Unit Staff Meetings, All Staff Meetings, and additional professional development.
• Assess professional progress and receive feedback through biweekly meetings with
• supervisor and semester meetings with Associate Director of Case Management; Participate in formal staff evaluation processes.
• Assist with additional projects and duties as assigned.

Qualifications:

Ability to maintain strict confidentiality.
Attention to detail, dependability, confidentiality, and punctuality are essential attributes for this position.
Applicants must be in good academic standing and eligible for Federal Work Study in order to be considered.

Additional Posting Information:

IMPORTANT: Your resume, cover letter and verification of Federal Work Study eligibility must be provided with your application.

Log on to your MyMadison account and under Finances click "View My Financial Aid". Click
on 2025-2026 Aid Year, save the document as a pdf, or copy and paste into a word document and save. This is the "Financial Aid Offer Letter" document required for your application.

By submitting this application, you authorize the Office of Student Accountability and Restorative Practices to review your university disciplinary records with for the purposes of confirming your disciplinary standing with James Madison University. You acknowledge and agree that this authorization will remain in effect during the term of your contract if chosen for this position.

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.