Careers at Suncorp

Take the next step. Be part of something bigger at Suncorp.

Applicant Login Agency Login

Back to search results

Quality Assurance Consultant – Data & Technology

Job No: 676434

Canberra, Rest of ACT, Various, Sydney - Inner Suburbs & CBD, Sydney - Outer Suburbs, Central Coast, Newcastle, North Coast, South Coast, Western NSW, NSW - Other, Darwin, Rest of NT, Brisbane - Inner Suburbs & CBD, Brisbane - Outer Suburbs, Toowoomba, Gold Coast, Sunshine Coast, North QLD, Far North QLD, Western QLD, Central QLD, QLD - Other, Adelaide, Rest of SA, Hobart, Rest of TAS, Melbourne - Inner Suburbs & CBD, Melbourne - Outer Suburbs, Gisborne, Rest of VIC, Perth, Rest of WA

Permanent Full Time

Insurance

Pay Band 4

Refer a friend Apply

  • Great opportunity to join our amazing Quality Assurance team  
  • Hybrid Working Environment + Bonus + Flexi Days (up to 5 days extra leave)
  • Flexible location – any state  

About the role

The purpose of the Quality Assurance (QA) Consultant, Data & Technology is to support the adoption of QA best practices by helping Advisors optimise systems and technology, including automation and AI. The role focuses on enhancing processes, defining business requirements, and supporting implementation through collaboration and change management.

What you’ll do

  • Identify inefficiencies and automation opportunities in QA-related data and technology processes
  • Collaborate across vertical teams to gather and define business requirements, supporting system and process improvements
  • Support and maintain QA systems including Verint, Genesys, Detect, and associated data feeds
  • Assist with testing, change management, and the rollout of new or enhanced QA solutions
  • Liaise with teams such as Automation Delivery and Data Science to optimise technology use and drive innovation in QA

What you’ll bring

  • 3+ years of experience in insurance and/or financial services
  • 1+ years in a project or delivery-focused role, ideally within a geographically dispersed team
  • Prior experience in a data-driven or technology-focused role
  • Strong understanding of Quality Assurance frameworks and practices
  • Familiarity with insurance industry obligations and standards 

Download File PD - QA OPE - QA Data Technology Consultant.docx

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact phillip.jarratt@suncorp.com.au for a confidential conversation.

Apply now

Back to search results

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

Don't see a job for you?

Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Sign Up Today

Subscribe for job alerts

Click here