Who We Are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About The Role

Join our Operational Technology team in a full time, permanent leadership role that blends technical expertise with people management. Reporting to the Manager, Operational Technology, you’ll lead a dedicated group of OT System Owners and System Support Specialists to ensure Melbourne Water’s application portfolio remains secure, reliable, and fit for purpose.

You’ll be responsible for the performance, compliance, and lifecycle management of a suite of critical applications, working closely with both internal teams and external partners. Your role will involve guiding the team’s technical direction, fostering collaboration across IT and business units, and ensuring consistent, high-quality service delivery.

This is a great opportunity for someone who enjoys leading skilled professionals, improving systems, and making a tangible impact on how operational technology supports essential services.

In this role you will be:

• Ensure a reliable and highly available applications service in accordance with business requirements.
• Manage OT applications to improve costs, performance and end user satisfaction
• Ensure consistent application of application and vendor management process and procedures, and drive and support improvement of systems and processes.
• Identify risks associated with the applications and contribute to the development of work plans and roadmaps for the application management portfolio to ensure Business Plan delivery.
• Contributing to improving service management and supporting processes to support Melbourne Water Business Units, including SLA’s, OLA’s and KPI’s
• Ensure cost effective financial management of the OT Applications services including; reporting, license and contract management.
• Fostering the development and maintenance of relationships with key internal and external customers and stakeholders
• Ensuring the team conducts Product Validation Testing (PVT) of changes impacting their Applications.

About You

• Relevant tertiary qualification in IT, Engineering, or equivalent industry experience.
• Demonstrated experience managing operational technology systems and platforms.
• Demonstrated knowledge of regulatory and licensing requirements relevant to industrial control systems, including compliance with engineering governance and safety protocols.
• Strong understanding of service delivery frameworks (e.g., ITIL) and operational risk management.
• Experience with patching, system availability, and vendor coordination in OT environments.
• Familiarity with cyber security principles and compliance requirements for OT systems.
• Proven leadership experience in technical teams and service-oriented environments.
• High-level problem-solving, communication, and stakeholder engagement skills.
• Knowledge and understanding of industry best practices and emerging technologies
• Drivers licence.
• Criminal Records check.
• AusCheck CIBC required.

For more information, please review the attached position description: Team Lead Operational Technology Systems.pdf

Why Join Us

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working – but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, neurodivergent individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.

How To Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Monday 22^nd December at 11:55pm AEST