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• Central Adelaide Local Health Network, Northfield
• Salary WHA-5 $1,155 - $1,166.60 per week + Applicable Penalties + Superannuation + Salary Sacrifice Benefits
• Permanent full-time positions
• SSSO - 4 on 2 off roster - must be willing to work a 24 hour 7 day rotating roster

Be part of an exciting new chapter at Hampstead Centre as we create a centre of excellence for older person care. Our innovative “CO-ACT” program (Care of the Older Person and Community Transition) focuses on exceptional care for older adults transitioning from acute to ongoing support.

Join our supportive, family-like multidisciplinary team, where your expertise and ideas are valued. Together, we’ll redefine healthcare standards, improve patient outcomes, and make a real difference in our community.

Make your mark in aged care—join us on this rewarding journey today!

About the Role

As a Senior Support Services Officer, you will play a vital role in our multidisciplinary team, working alongside clinicians to provide exceptional support within a dynamic rehabilitation care environment. You will be responsible for coordinating and delivering client services, ensuring patients receive high-quality care and assistance tailored to their individual needs. Your expertise will directly contribute to the seamless operation of our service, where you’ll engage with a range of professionals to support both clinical teams and patients in their rehabilitation journey.

This is an exciting opportunity for someone passionate about client-centred care and looking to make a real impact. Reporting to the Team Leader Support Services, you will have the opportunity to lead and mentor junior staff while fostering a positive and collaborative work culture. You’ll be valued for your ability to manage complex tasks, provide guidance to the team, and contribute to the continuous improvement of service delivery in a fast-paced, patient-focused environment. If you’re looking to further your career in a role that challenges and rewards you, we want to hear from you.

About You

To excel in this role, we are looking for someone who meets the following key requirements:

• Holds a completed AQF Certificate III relevant to the position.
• Demonstrates strong communication skills and the ability to develop rapport with clients and their families, while maintaining confidentiality.
• Be prepared to work in a very broad service role providing a wide range of functions to multi-disciplinary teams.
• Brings experience in a rehabilitation care environment, with the ability to make independent decisions, prioritise tasks, and manage challenging situations confidently.
• Willing to undertake training programs and courses as required to perform the duties of a Senior Support Services Officer.
• Has experience working in a security role or be willing to learn.
• Willing to be flexible moving between roles as required.

About CALHN

The Central Adelaide Local Health Network includes South’s Australia’s major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct. We also deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas.

We’re looking for talented staff to join us and help us to shape the future of health through world-class care and world-class research and achieve our vision of being in the top 50 health services in the world and top 5 in Australia.

Benefit of Joining CALHN at Hampstead

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

• Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. 
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families. 
• Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites. 
• Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 878511

Enquiries to:

Application Closing Date

11:55 pm  Monday 31 March 2025

Refer to the SA Health Career Website - How to apply for further information

 878511 RD Senior Support Services Officer.pdf

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