About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

As a Key Account Manager – Business Development, you will be responsible for acquiring, growing, and delivering commercial outcomes by targeting strategic new business customers across the state. As a key member of the state sales team, your contribution will support the core strategy of driving new business revenue growth. You will be part of an exciting and talented Key Account Management team based in Northgate, Brisbane.

This role focuses on securing long-term partnerships with strategic Key Account customers in Queensland and converting these opportunities into sustainable solutions that meet customers’ current and future needs.

This is not a transactional sales role, it is a relationship-led, consultative KAM business development position operating in a complex, multi-service environment, with a strong emphasis on revenue growth and seamless transition from acquisition to long-term account management.

 

What you'll be doing 

Customer Acquisition

• Act as the primary strategic contact for customers, building trusted long-term partnerships with prospective key accounts
• Lead customer governance and contract management compliance
• Support the smooth transition of newly acquired customers into the Key Account portfolio

Commercial and Financial Performance

• Develop and execute account acquisition plans to maximise revenue, margin, and share of wallet
• Ensure contract governance processes align with Cleanaway’s commercial negotiation requirements
• Prepare and manage quotes, tenders, and commercial proposals
• Apply strong financial and commercial acumen to decision-making across new accounts

Growth and Business Development

• Identify, pursue, and convert new business opportunities aligned to target market segments
• Build and manage a structured sales pipeline of prospective key accounts
• Present tailored total waste management solutions to prospective customers

Growth and Cross Collaboration

• Identify and deliver cross-sell opportunities within Cleanaway’s service offering
• Work closely with operations, customer service, HSE, legal, and bid teams to deliver a unified Cleanaway value proposition across all waste streams
• Translate customer and prospect needs into operationally viable and commercially sustainable solutions that build long-term trust

Governance, Systems and Reporting

• Maintain accurate CRM, pipeline, and forecasting data
• Ensure compliance with governance, safety, and risk management requirements
• Act in line with “Our Cleanaway Way” and consistently represent Cleanaway in the market

 

About You

You are an experienced Key Account Manager or new business hunter with a strong business development mindset. You thrive in complex environments and understand how to balance customer value with commercial outcomes.

You will bring:
• Proven experience managing key or national accounts in a multi-service or complex B2B environment
• Demonstrated success in business development, pipeline management, and new customer acquisition
• Strong negotiation, relationship management, and influencing skills
• Demonstrated commercial and financial acumen
• A consultative, farmer-style approach focused on growth and long-term value
• Strong stakeholder management across internal and external groups
• High discipline in CRM usage, reporting, and account planning

Experience in FMCG, waste, environmental services, logistics, infrastructure, or industrial services is highly regarded.

Why join Cleanaway?

• Attractive salary package and an opportunity to earn (easily achievable) commissions
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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