Careers at Lehigh

Lehigh University is seeking a dynamic and experienced professional to join our Library and Technology Services (LTS) department as a Manager. This is an exciting opportunity to be part of a cross-functional, collaborative team that plays a vital role in supporting the educational and research missions of the College of Education and the College of Arts and Sciences.

In this crucial role, you will provide supervision and direction to the LTS client team, ensuring seamless and efficient delivery of expert and technology-intensive information services. Working closely with librarians, computing professionals, and instructional technology experts, you will plan, develop, and implement cutting-edge solutions to meet the evolving needs of faculty, staff, students, and other users.

Position Number: S87070

This position is a Grade: 11 - 40 with an approximate salary range of $82,670-$100,570 and is subject to change based on experience, skills and qualifications.

Key Responsibilities:

• Lead and manage a cross-functional team, driving the successful delivery of library and technology support for the College of Education (COE), College of Arts and Sciences (CAS), faculty, staff, and students.
• Delivers high-quality technology consulting, troubleshooting, and support services to faculty, staff, and students, ensuring seamless technology use and system functionality.
• Deliver training and create user-friendly documentation to promote secure and efficient technology use.
• Support the integration of cutting-edge technologies to meet evolving needs.
• Provide tailored support to the College of Education (COE) and College of Arts and Sciences (CAS) communities.

Qualifications:

• Bachelor's Degree in Computer or Information Sciences, Instructional Technology, Communications, Engineering or a related degree; Master's Degree preferred
• Five to eight years of related work experience
• Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
• Proficiency in relevant software, programming languages, and technologies.
• Experience in providing training and documentation for technical systems and applications.

Lehigh University is a vibrant and inclusive community committed to academic excellence and providing a supportive work environment. As an employer of choice, we offer competitive compensation and benefits packages, as well as opportunities for professional development and career advancement. Join us and be part of an institution that values diversity, encourages intellectual curiosity, and empowers its employees to make a meaningful impact. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

If you are a motivated and skilled professional with a passion for technology and a commitment to exceptional service, we invite you to apply for this exciting opportunity at Lehigh University. Together, we can shape the future of education and drive innovation in the rapidly evolving landscape of information technology. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.  
• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor
• This position works with minors

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be completed.