Join Lehigh University's mission to inspire tomorrow's leaders and advance knowledge that benefits our global community. As Director of Enrollment Systems, you'll spearhead transformative initiatives that reshape how we attract, enroll, and support our diverse student body.
Position Number: S97830
This position is a Grade: 13 - 40 with an approximate salary range of $134,320 - $163,430 and is subject to change based on experience, skills and qualifications.
Key Responsibilities:
• Strategically lead the use of technology in the Office of Undergraduate Admissions to advance strategic decision making, optimize efficiency, and meet University strategic goals regarding enrollment growth and student success.
• Play a leading role on teams to select, implement and maintain the University's undergraduate enrollment management systems, including the CRM system and the undergraduate application system.
• Collaborate with Library & Technology Services (LTS) and other staff as well as appropriate university administrators to develop and design implementation or new technological plans.
• Strategically lead the use of technology in graduate enrollment management to advance strategic decision making, optimize efficiency, and meet University strategic goals regarding enrollment growth and student success.
• Lead teams to select, implement, and maintain university-wide graduate enrollment management systems, including the graduate application system and the CRM system to target and market to graduate student prospects.
• Collaborate with LTS and other staff as well as appropriate faculty and college administrators to develop and design implementation or new technological plans.
• Coordinate Banner and other software changes, upgrades, and implementation of new applications within the Enrollment.
• Working in collaboration with systems managers in other core and affiliated Enrollment Management (EM) offices, recommend software specific to core EM offices.
• Strategically advise, identify, and recommend technological and process solutions for information systems to meet EM operational needs and goals of other core EM offices (Financial Aid, Registration and Academic Services, Distance Education, and Summer Sessions) as well as facilitate implementation of these same systems for the Enrollment Services Center.
• Coordinate with associated offices such as Bursar, Institutional Research, and Library and Technology Services (LTS).
• Facilitate communication, education, and collaborative processes among the core EM team and offices, and the associated EM offices. Represent the office to internal constituencies that provide, maintain or enhance technology-related functions, including but not limited to Enterprise Systems and Library and Technology Services. Represent the office to vendors.
• Manage the Office of Enrollment Management Systems (OEMS) and the Enrollment Services Center (ESC), including staff hiring and supervision, office budget management, and collaboration with other offices.
Qualifications:
• Bachelor's Degree or the equivalent combination of education and experience; Master's Degree preferred
• Five to eight years of related work experience
• Experience in one or more EM offices (e.g., admissions, financial aid, registrar, EM) preferred
• Strong project management and change leadership capabilities
• Excellent communication and collaboration skills
• Experience with data analysis and process optimization
Lehigh University offers competitive compensation, comprehensive benefits, and exceptional professional growth opportunities. Located in Pennsylvania's beautiful Lehigh Valley, our collaborative culture values innovation, diversity, and academic excellence. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.
Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.
• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor
• This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions; monitoring or preparing budgets; or generating income for University
Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.
Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.
