Join our talented Systems Engineering Team and dive deep into exciting areas of technology-cloud computing, cybersecurity, automation, programming and observability. You'll evaluate breakthrough technologies and implement robust infrastructure solutions that keep Lehigh at the competitive edge of higher education. Develop expertise across multiple cutting-edge domains while collaborating with talented professionals who share your passion for innovation and academic excellence.
Position Number: S83430
This position is a Grade: 10 - 40 with an approximate salary range of $66,270-$80,620 and is subject to change based on experience, skills and qualifications.
Key Responsibilities:
• Continuously improve performance, availability, and reliability of infrastructure systems.
• Follow and maintain documentation related to system configuration, processes, and procedures.
• Support and establish new services, keep existing services running smoothly, and enhance existing services. Utilize highly developed skills in problem solving and analysis, system security, system monitoring, system configuration, and system automation.
• Contribute to and participate in meeting the overall goals of Lehigh University.
• Problem solving and analysis. Work with stakeholders to gather requirements and understand their pain points and needs. Be forward-thinking with emerging technology and approaches that can be leveraged in our solutions, and present recommendations for how they can successfully be implemented in our environment.
• Provide system and storage support for both cloud and on-premise data centers.
• Monitor system performance and security, and take proactive steps to ensure uptime and system/data integrity.
• Implement monitoring and alerting for early detection and response to issues under the direction of Systems, Network, and Solutions Architects.
• Work with stakeholders to understand impact of issues and pain points, apply problem-solving skills to troubleshoot and address issues, and take proactive approach via monitoring and alerting to detect issues before the stakeholder encounters issues. Communicate issues and status in an open and timely manner with all stakeholders.
• Collaborate with the team to continuously improve and implement business continuity and disaster recovery procedures.
• Incorporate or develop code or scripts to enhance, secure, and automate new and existing systems that result in a modernized, secure, and automated infrastructure for Lehigh University.
Qualifications:
• Bachelor's Degree in Computer Science, Information Technology, Systems Engineering or related field
• One to three years of related work experience
• Foundational experience with Windows and/or Linux operating systems
• Basic understanding of virtualization platforms (such as VMWare, HyperV, or XenServer)
• Knowledge of core networking concepts (TCP/IP, DNS, DHCP)
• Programming or scripting experience (python, PowerShell, bash, php, perl, etc.)
• Ability to think critically, diagnose problems. and propose effective solutions
• Excellent written and verbal communication skills
• Ability to work collaboratively across teams
Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission. Lehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits. Information can be found on our website.
Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.
Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.
Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.
