Student Employment: Student Engagement Operations Manager - AY 24/25
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Job no: 495760
Work type: Student Employment
Campus: Mount Carmel - Hamden, CT
Categories: Federal Work-Study, Non-Federal Work-Study, Both FWS & NFWS
| Job Title: |
Student Employment: Student Centers Operations Manager |
| Department: |
Office of Student Engagement |
| Student Employment Type: |
Federal Work-Study and Non-Federal Work-Study |
| Responsibilities: |
- Working knowledge of and enforce the policies and procedures of the student centers in addition to the University policies
- Working knowledge of all technical and AV equipment in both buildings
- Work with Graduate Assistant to establish a work schedule for student employees, coordinate shift changes
- Oversees employee mentorship program in collaboration with the Graduate Assistant.
- Act as a liaison between the Campus Life professional staff and student staff
- Work with Associate Director and Graduate Assistant in establishing and conducting employee evaluations
- Support Professional Staff housed in Rocky Top and Carl Hansen Student Centers
- Maintain organization within workspaces
- Create and implement employee engagement and recognition activities, prizes, and challenges
- Schedule and conduct monthly staff meetings
- Create and distribute newsletter and corresponding quiz; collect quiz data
- Cover vacant hours in the event of an emergency
- Assist with the planning of staff training programs and evaluations
- Conduct weekly check ins with all employees
- Conduct hourly rounds of student center
- Manage closet/storage space
- Complete and review staff duty logs and the documentation of coaching and disciplinary conversations
- Monitor and report disciplinary points of employees
- Create weekly report for Graduate Assistant and Associate Director
- Hold office hours at Rocky Top Student Center reception desk and Carl Hansen 202 Welcome Desk
- Design professional development opportunities for employees
- Check in with on-campus vendors
Programming Responsibilities Include:
- Work with employee team to develop, implement and execute passive programming during operation hours which includes marketing/advertising to the student population
- This includes but is not limited to- week-to-week survey creation, collection, and data presentations
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| Qualifications: |
- Ability to work independently (overseeing a facility that Campus Life Staff members are not housed in)
- Excellent interpersonal skills and above average customer skills
- Strong leadership and problem-solving skills
- Willing to promote department and University Goals
- Strong sense of maturity and direction
- Strong time management skills
- Excellent oral and written communication skills
- Awareness of safety/risk management procedures
- Ability to work with diverse populations and those with special limitations or needs
- Ability to perform multiple tasks simultaneously
- Foster a growth mindset with an interest in innovation
- Possess positive attitude towards the Student Center and the University
- Ability to travel between Student Centers
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| Hours of Position: |
- 15hrs per week
- Must be available to work during daytime hours from both Rocky Top and Carl Hansen Student Centers, with possible weekend shifts during the academic year.
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| Required Documents for Application: |
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| Instructions to Applicants: |
Click Apply at the top of the page. Complete the required application. |
Note to Faculty/Staff Applicants Only:
If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate’s current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact:
Advertised: Eastern Daylight Time
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