Student Administration Building

Current Opportunities

East Bay SBDC Administrative Support Coordinator - Administrative Support Coordinator II (Temporary through December 31, 2024 with the possibility of reappointment)

Apply now Job no: 523734
Work type: Staff
Location: East Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time

Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,791.00/month to $6,034.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

The East Bay Small Business Development Center (SBDC) at the College of Business and Economics provides consulting services and training to small businesses. The SBDC assists with obtaining financing, marketing effectively, and managing operations with the goal of growing these small businesses and generating economic impact and job growth for the East Bay region.

This position will perform a variety of functions, related duties include providing support to East Bay SBDC Executive Director, consultants, trainers, and programs in both Alameda and Contra Costa counties. The Administrative Support Coordinator is responsible for assisting East Bay SBDC Directors with:  setting up and promoting programs, workshop and program registration, attendance and reporting, assisting clients with emails and phone calls, answering questions related to SBDC programs, services, resources, events, and deadlines, initial intake interviews and scheduling appointments with advisors. This position also coordinates SBDC student assistants, SBDC events and maintains records for the events.

This position also assists the executive director and director with processing purchase requisitions, purchase orders, check requests, expense reimbursements, monthly payment reconciliation, quarterly and annual program reporting, fiscal reporting, and billing.


Administrative support for East Bay SBDC:

  • Provide support to the East Bay SBDC Executive Director, Director, consultants, trainers and programs in both Alameda and Contra Costa counties.
  • Assist East Bay SBDC with setting up and promoting programs, trainings and workshops registration, attendance and reporting.
  • Assist East Bay SBDC clients, emails and phone calls, and to answer any questions related to SBDC programs, services, resources, events, and deadlines.
  • Assist East Bay SBDC clients with initial intake interviews, scheduling appointments with directors or advisors for their consulting needs.
  • Coordinate student assistant assignment and their work with clients and assist with Neoserra record keeping and payroll time reporting.

Assist with SBDC with processing payments:

  • Process purchase requests for independent contractors, consultants, and speakers.
  • Process vendor data records and purchase orders for independent contractors, consultants, and speakers.
  • Assist with Independent contractor contracts.
  • Process invoice payments from independent contractors, consultants, and speakers.
  • Process check requests for independent contractors, consultants, and speakers.
  • Process expense reimbursements.
  • Process travel claims and payment requests.
  • Reconcile SBDC payment records with General Ledger or payroll records.
  • Assist with SBDC quarterly billings with the SBDC Regional Center.

Assist with SBDC on-demand, quarterly and annual reporting: 

  • Assist with on-demand, quarterly and annual program reports, fiscal reporting and billing processes.

Administrative support for SBDC events and other duties:

  • Coordinate events including facilities arrangement, logistics support and registrations.
  • Attend and assist with events, meetings and webinars.
  • Reconcile event records in database tracking system.
  • Assist Directors and other staff as assigned.
  • Other duties as assigned.

Minimum Qualifications

This position requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

Required Qualifications

  • Computer skills required including: proficiency in Word, Excel, PowerPoint, and webinar software.  
  • Ability to conduct online research, manage a database, and learn new software applications.
  • Willing to travel for events within Northern California.
  • Read, comprehend and interpret written materials (policies) of moderate to complex difficulty.
  • Ability to learn new, complex topics easily.
  • Excellent written and verbal communication skills.
  • Detail-oriented with excellent organizational and multitasking abilities.

Preferred Skills and Knowledge

  • Associate's or Bachelor's Degree in Business Administration, Contract Management, or a related discipline, from an accredited university or the equivalent of four (4) years experience with office coordination and customer service experience.
  • Previous experience working with federal and/or state grants.
  • Previous administrative support experience.
  • Previous experience with PeopleSoft, or other institutional accounting systems.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:


Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

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