Student Administration Building

Current Opportunities

Psychology Office Manager - Administrative Support Coordinator II

Apply now Job no: 524053
Work type: Staff
Location: East Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,791.00/month to $4,200.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit

This position may be eligible to participate in the Cal State East Bay telecommute program subject to approval by the appropriate administrator.

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

The Psychology Department is one of the largest academic departments at the university, with over a thousand majors, fourteen full-time faculty, over a dozen part-time faculty, and two full-time staff.  We offer two degrees, both a Bachelor of Arts and a Bachelor's of Science with two concentrations, and a minor. We offer programs at both the Hayward and Concord campuses. The department has multiple research lab spaces to support a variety of faculty and student research, and coursework.

This position provides administrative support to the Department of Psychology faculty, staff and students, and coordinates with other university offices, such as the College of Science office and the Registrar.  This role functions as an office manager and lead, and is responsible for setting priorities, establishing deadlines, ensuring efficient operations, and completing all administrative functions in a timely manner.


Office Management:

  • Lead administrative support assistant and occasionally, student assistants.
  • Assist with questions from students, faculty, staff, and visitors in person, by phone and email.
  • Gather data and prepare reports.

Financial Management:

  • Manage department budget and other finances (e.g., faculty grants and start-up funds).
  • Maintain expertise in department, college, and university regulations, policies, and procedures; communicate summaries to department members; help prepare and carefully evaluate proposals for compliance.
  • Track property.

Academic Support:

  • Create and manage class schedules.
  • Manage adds/drops and other enrollment issues.
  • Support chair, faculty, and other instructional staff.

Personnel Support:

  • Enter payroll and absences.
  • Manage employee records, and faculty and staff reviews.
  • Assist with faculty and staff hiring.
  • Prepare faculty and staff appointments and contracts.

Other Responsibilities:

  • Assist with and participate in special events and projects.
  • Complete other duties as assigned.

Minimum Qualifications

  • Fully functional knowledge of and skill in standard office procedures and practices.
  • Ability to understand and operate in a variety of organizational structures. 
  • Thorough knowledge of English grammar, spelling, and punctuation.
  • Ability to clearly communicate orally and in writing.
  • Knowledge of business mathematics beyond basic arithmetic.
  • The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications

  • Experience as an office manager position may be substituted for a Bachelor's degree.
  • Strong communication, organizational, and multi-tasking skills.
  • Ability to interact with a wide variety of people.
  • Computer skills, including Microsoft Office, internet browsers, and email.
  • Experience in a busy environment, completing tasks in the face of regular interruptions.

Knowledge of or Demonstrated Ability to Learn:

  • Lead other support staff.
  • Department, college, and university regulations, policies, and procedures.
  • Psychology Department academic programs and courses.
  • University’s student records, scheduling, and enrollment systems and policies regarding their use.
  • Data gathering, analysis, and reporting.
  • General financial management, accounting, and bookkeeping.
  • University’s financial and accounting systems.
  • Research support focused on scheduling and paperwork.
  • University policies and procedures regarding personnel, such as hiring, payroll, and evaluation.
  • Ability to maintain confidentiality.

Preferred Skills and Knowledge

  • Bachelor’s degree preferred.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:


Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

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