Student Administration Building

Current Opportunities

Office Manager - Renaissance Scholars & Educational Opportunity Programs

Apply now Job no: 534030
Work type: Staff
Location: East Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,200.00 per month to $4,800.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. 


Administrative Support Coordinator II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Under the supervision of the Director, EOP, RSP & SEAS Advising Initiatives and the work lead direction of the SEAS Operations & Program Analyst, the RSP & EOP Office Manager provides administrative assistant support to the Renaissance Scholars & Educational Opportunity Programs. This includes but is not limited to providing front-line reception for students, staff, faculty and guests of the campus, while also providing administrative support to the RSP & EOP staff members. This position will work closely with, and assist in the lead work direction of student assistants performing administrative tasks in support of RSP & EOP.  

Additionally, the incumbent is responsible for logistics related to scheduled events (i.e., room reservation, Baysync set-up, copying/distributing posters, marketing, room set-up, registration, and trouble-shooting) as well as ensuring department website(s) are current. Further, the incumbent will process the hiring and payment of student assistants and assist with recruiting, hiring and training of all RSP & EOP student staff. This position will also be responsible for serving as timekeeper for student assistant payroll, coordinating and developing student staff work schedules; making recommendations of student staff training needs and conducting in‐service training; keeping track of student assistant assignments and ensuring tasks are completed in a timely manner. Other responsibilities include tracking absence reporting for all staff, running reports in the data warehouse and updating monthly and annual reports, handling payroll and human resource transactions (e.g. assist the appropriate administrator with eSAF, eSARF submissions, attendance and absence reporting, Separation Clearance Forms, etc.) for the departments, coordinating supply and technical needs and handling contracts and payment to vendors.

The incumbent functions as backup support to other Student Equity & Success (SEAS) areas including SEAS administrative support staff; coordinates schedules using an online calendaring system; processes contracts and purchase orders; takes, prepares, and distributes notes and minutes to departmental staff; and performs other duties as assigned.  

These duties are performed in a busy office environment with high volume of traffic and telephone calls. Punctuality and regular attendance are essential functions of this position.  


Department Administrative Support Coordination (RSP and EOP):

  • Responsible for the coordination of administrative operations for RSP and EOP.
  • Support the EOP Director and RSP Coordinator in project leadership roles - represent the units on key projects both internal and external.
  • Assist in maintaining calendars for the EOP Director and RSP Coordinator.
  • Serve as a primary contact person for guests, visitors, and those with scheduled appointments.
  • Prepare and distribute agendas and memos; compose correspondence and reports.
  • Schedule meetings on behalf of the departments.  
  • Coordinate travel logistics for all department staff and department programs/events.
  • Lead training efforts for department staff regarding campus policies and procedures.
  • Develop and implement procedures to ensure that the departments function effectively and efficiently. 
  • Anticipate and plan for staffing, equipment and supply needs.
  • Ensure department website(s) are updated biannually including troubleshooting any issues including broken web links; work with ITS to resolve any issues.
  • Analyze content and structure in order to update websites and ensure that the site is user-friendly.
  • Screen incoming mail for staff.
  • Coordination of major departmental mailings.
  • Develop, update and maintain department operational and policy user manuals.
  • Provide leadership on designated projects for the department.
  • Inform appropriate personnel of various situations having an impact on the department or its programs.
  • Anticipate problems and address them proactively.
  • Participate in executive planning and development activities and, as required, independent determination of methods to accomplish programmatic or executive goals.
  • Initiate and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
  • Act as liaison to departments or agencies, on and off campus, in order to gather information, make/monitor arrangements, or resolve problems.  Such departments include, but are not limited to, Payroll, Human Resources, Financial Aid, Accounting, Budget, Admissions, Records, Receiving, Facilities Management, Purchasing, Copy Center, Academic Departments and Administrative Offices.

Department Budget Support (RSP and EOP):

  • Lead efforts to track all revenue streams for RSP and EOP including general fund, donor funds and grants.
  • Lead efforts to complete draft reports for donors as requested by EOP Director and RSP Coordinator.
  • Assist with tracking and reconciliation of RSP and EOP program budgets; research money spent, cost and various expenses.
  • Prepare and submit requests for budget transfers in collaboration with the SEAS Operations & Programs Analyst.
  • Coordinate purchasing outreach and program supplies and ensuring payment.
  • Maintain and reconcile monthly procurement credit card purchases and provide reports to Accounting.
  • Prepare monthly budget expense reports for review.
  • Register for college fairs, conferences, and other recruitment events as needed.
  • Monitor and manage payroll timesheet issues for student assistants.
  • Support program vendors to ensure university approval and payment for services.

Department Human Resources and Payroll Support (RSP and EOP):

  • Coordinate departmental processes for onboarding, termination, and SEAF for all staff members including key requests, requests for access (eSARFs), assisting appropriate administrators with separation clearance forms and related paperwork.
  • Work with supervisor/work lead on confidential matters pertaining to eSAF submissions, FML and other disability programs providing the required documentation and paperwork.
  • Coordinate access to appropriate systems for staff (PeopleSoft, campus logic, phone system, etc).
  • Monitor student and professional staff attendance, calendar professional staff leave time for month end reporting.
  • Pick-up department paychecks and distributes to staff on a monthly basis.
  • Coordinate absence reporting and all related payroll forms and reports.
  • Train all new staff (professional and student) on H/R and Payroll policies and procedures including time off requests, departmental onboarding requirements, routine meetings, etc.
  • Train new and current professional staff on the online absence reporting system. Tracks all absence reporting, and notifies staff and supervisors on any changes that may affect their status and paycheck, and in consultation with Human Resources & Payroll, provides support for questions on how to record time, partial days, overtime, etc.
  • Work with payroll to resolve issues or correct problems in the PS systems as they occur.

Department Events and Meetings Support (RSP and EOP):

  • Coordinate logistics for numerous RSP and EOP departmental events, including space reservations, catering requests, supplies, etc.
  • Assist in the planning and execution of RSP and EOP events (e.g. End of the Year Ceremony, Freshman Transition Ceremony, Student Staff Celebration, Welcome Day, Summer Orientations, etc.)
  • Maintain up-to-date information on 25 Live (university calendar system) and attend trainings, as needed.
  • Maintain a schedule of RSP and EOP event times & locations and provide the department staff with reservations that have been completed & confirmed.
  • Troubleshoot issues regarding scheduled events and follow-up with department/agencies, as needed.

Student Equity & Success (SEAS) Support:

  • Provide direct oversight for the SEAS front desk counter including hiring, training, and scheduling student staff members to provide sufficient coverage Mon – Fri.
  • Recruit, hire, train and provide lead work direction to SEAS front desk student-staff.
  • Coordinate Student Employment Action Forms (SEAF) for all SEAS front desk students.
  • Organize training sessions for student staff.
  • Delegate appropriate tasks and responsibilities to student staff.

Other duties as assigned, including but not limited to:

  • Update forms as needed with current branding.
  • Proof and edit department correspondence and flyers.
  • Serve on various university committees as a representative of the department.
  • Represent the department through attendance at campus events, membership in campus organizations, and involvement in event planning committees.
  • Maintain current knowledge of computer systems (PeopleSoft, Google calendar, BaySync, BayAdvisor, etc.).

Minimum Qualifications

  • This position requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation.
  • Ability to understand standard office procedures.
  • Ability to operate standard office equipment; an ability to learn office technology systems.
  • Ability to perform basic mathematical calculations; and typing and keyboard skills.
  • These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

Preferred Skills and Knowledge

  • A Bachelor’s degree.
  • Four or more years of progressively responsible administrative assistant experience.
  • Ability to act and use excellent judgment in a fast paced, service-oriented daily operation.
  • Ability to work in a highly collaborative, diverse, and team-oriented environment.
  • Ability to train and provide lead work direction.
  • Experience in budgeting - excellent numeracy skills with the ability to track revenue streams, reconcile program budgets and prepare monthly budget expense reports.
  • High degree of accuracy and attention to detail.
  • Excellent organizational skills.
  • Demonstrated proficiency with Microsoft Office, including Word, Excel and PowerPoint, Visio.
  • Knowledge of PeopleSoft applications preferred.
  • Experience reporting to management level.
  • Effective oral and written interpersonal communication skills and use of discretion.
  • Experience working with a diverse population.
  • Ability to organize, prioritize work assignments and multitask.
  • Prior knowledge of and/or ability to learn and apply CSU policies and procedures.
  • Knowledge of basic office equipment, including fax machines, photocopies, teleconference phones, and computer projection equipment.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website here.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. 


Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.


Advertised: Pacific Standard Time
Applications close: Pacific Daylight Time

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