Salary and Benefits
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $90,000 per year to $100,000 per year.
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.
This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.
Classification
Administrator I
About Cal State East Bay
Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.
About the Position
Please Note: Review of applications will begin on September 2, 2025.
EXCEL, a U.S. Department of Education Student Support Services Program, is a federal grant that provides low income, first generation college and disabled undergraduates with supportive academic services including academic advising, career and goal planning, multi-subject tutoring, scholarship guidance, graduate school advising, personal counseling and guidance on determining learning style and balancing academic and personal responsibilities. Under the general supervision of the Director of EOP, RSP and SEAS Affinity Programs, the Director of EXCEL assumes administrative responsibility for the EXCEL program. The Director is primarily responsible for all facets of design, implementation, administration, strategic planning and evaluation of the program services in compliance with federal and state legislation and regulations. The Director will coordinate the daily operations and related support services; oversee grants documentation, tracking and reporting; apply for renewal of funding; develop, implement and evaluate program goals and performance objectives; analyze, manage and track budget expenditures and balances, and prepare budget reports.
Responsibilities
Administration & Management
- In consultation with the Director of EOP, RSP and SEAS Affinity Programs, create and periodically revise the strategic plan, consisting of the program vision, mission, goals, and values.
- Ensure compliance with TRIO legislation, OMB-Circulars, EDGAR and other disadvantaged student populations.
- Serve as a liaison with external funding agencies.
- Research, apply for and obtain/renew external resources of funding to sustain long-term service delivery.
- Work with the Director of EOP, RSP and SEAS Affinity Programs to establish department priorities for program services.
- Carry out responsibilities in accordance with the University policies and applicable laws.
- Represent the programs at various on and off-campus committees, events, and functions.
- Maintain a strong network of contacts with academic departments and student services.
- Establish collaborative relationships with federal/state agencies and community organizations to facilitate student access to external resources.
- Establish procedures for the collection and analysis of evaluation data pertaining to EXCEL programs.
- Conduct regular assessments of student satisfaction and academic performance.
- Oversee the maintenance of homepages, web-based applications, and Internet resource links.
- Apply guidelines to student requests for consideration of service eligibility.
- Maintain databases/records of all students served.
- Prepare and submit written quarterly, semi-annual, and annual program reports as required.
- Prepare and submit the Annual Performance Report (APR) in compliance with U.S. Department of Education guidelines for federal reporting purposes.
- Coordinate grant development and fundraising initiatives to strengthen and expand the reach and impact of the EXCEL program.
- Meet with students requesting clarification or consideration of service eligibility.
- Lead various student workshops (e.g. scholarships).
- Meet with students on one-on-one basis to address concerns or matters regarding EXCEL.
Supervision
- Supervises and evaluates EXCEL Counselors, the office manager, and program services that support student retention and persistence—including workshops, academic advising, tutoring, and mentoring programs.
- Create, prepare and revise job descriptions for new and existing staff members as appropriate and obtain the necessary approvals from Human Resources.
- In consultation with Human Resources, oversee all EXCEL recruitment, selection, and hiring of new employees.
- Provide ongoing supervision of professional, technical, and administrative support staff.
- Conduct annual performance reviews and, in consultation with Human Resources, make recommendations for appropriate personnel actions.
- Provide training and professional development opportunities for staff.
- Conduct regularly scheduled staff meetings of all full time staff.
- Periodically review major office procedures and practices.
Fiscal Management
- Develops and reports program budget for EXCEL in collaboration with supervisor. Ensures adherence to Student Equity and Success, Student Affairs, Advancement, and ORSP budget development, planning, implementation and timeline requests.
- Coordinate and complete all requirements for programmatic and budgetary requirements continually monitor service components throughout the year.
- Manage and track the allocated fund accounts for EXCEL as needed (with Pl consultation and approval).
Community Engagement
- Develops and coordinates EXCEL services and partnership involvement with culturally diverse community organizations that serve communities with high EXCEL eligible student and parent populations. Serves as a member of the Student Equity and Success leadership team, assisting in the implementation of strategic initiatives and goals to support student access and success.
- In addition, the Director provides information about Student Equity and Success and CSUEB programs that provide support and access to community members. Establish collaborative relationships with federal/state agencies and community organizations to facilitate student access to external resources.
Campus Engagement
- Serves on committees across campus.
Minimum Qualifications
- Requires a bachelor's degree (although a Masters degree in a related field is preferred).
- 2 years of progressively responsible management experience which includes supervising professional staff.
Required Qualifications
- Management knowledge and skills in the development, implementation, and evaluation of staff and support programs.
- Familiarity with OBM-Circulars, EDGAR and other federal regulations pertaining to Institutions of Higher Education.
- Experience in working with TRIO and federally funded programs for low income, first-generation college students and students with disabilities.
- Ability to plan, implement, and evaluate educational programs.
- Knowledge of various learning styles as well as cultural identities and differences.
- Ability to understand the academic year and processing cycles that affect workflow of the department and various advising centers.
- Ability to review and verify complex records and detailed information for compliance with CSU requirements, Federal and State guidelines and interpret information from a variety of institutions.
- Ability to determine proper techniques and actions to utilize while engaged with individuals behaving in argumentative or sensitive manner. Must be solution-oriented.
- Ability to oversee projects and provide guidance and direction for the work of others.
- Ability to build, manage, and report a budget.
- Knowledge and skills in working with students from diverse ethnic, socioeconomic and educational backgrounds.
- Proven ability to direct training programs for professional and student staff.
- Ability to write and secure grants and other external funding opportunities.
- Skills in partnering with high schools, community colleges or other external agencies.
- Strong analytical, interpersonal and organizational skills.
- Ability to work evenings and weekends when needed.
Condition(s) of Employment
Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.
All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.
EEO Statement
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Other Information
All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.
At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Director of Excel will be evaluated on each.
Sponsorship
Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.
Mandated Reporter
The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.
