Salary and Benefits
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,787.00 per month to $7,1795.00 per month (Step 1 - Step 12).
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.
This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.
Classification
Software Developer I
About Cal State East Bay
Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.
About the Position
Please Note: Review of applications will begin on January 5, 2026.
This is a temporary position through June 30, 2026, with the possibility of reappointment.
This position supports the planning, designing, developing, implementing, administering, supporting, and upgrading software applications to support faculty, staff, and the University’s student success initiatives under the guidance of senior developers and the supervisor, when needed. This position contributes to the software development work across all stages of the software development lifecycle. Using programming language(s), assists in building custom software applications and online systems as well as assist in developing complex customizations. This position will help create the executable code, system functionality, and user interfaces that will be utilized by end users. The role will assist in developing programmed solutions based on defined requirements that meet business needs and objectives. Develops technical documentation throughout the software development life cycle. Automates custom software platform tasks and services through appropriate tools and scripting. This position is focused on supporting the Salesforce ecosystem or assigned software applications, including but not limited to CRM, Education Cloud, Marketing Cloud, Boomi, and more. This position also collaborates with senior developers, business systems analysts, project managers, and other team members to contribute to the overall software development process.
Responsibilities
Planning and Analysis
- Participates in functional/business unit requirements gathering and analysis.
- Provides technical knowledge of appropriate custom software/system strategies, capabilities, and functionality in requirements gathering sessions.
- Assists in conducting feasibility analysis and technical review for the viability of custom development of the application, software, or service.
Programming and Software Development
- Writes, documents, maintains, and secures effective, efficient, and scalable code following established development standards and templates.
- Utilizes a wide array of methods and programming tools to develop or modify software programs.
- Creates software integrations that optimize system and data resources to meet business unit requirements and enhancement requests.
- Ensures that applications comply with secure coding standards and user interfaces incorporate principles of universal design for inclusivity and accessibility.
- Works collaboratively with campus business or academic users to ensure requirements align with work practice.
Data Integration
- Assists in developing custom scripts, application protocols and interfaces, as well as connectors to facilitate data exchange and communication between disparate systems and platforms.
- Assist in designing and developing integration solutions to connect various systems, applications, and data sources, ensuring seamless data flow and interoperability.
- Performs testing, debugging, and troubleshooting of integration and automation solutions to ensure reliability, scalability, and performance.
Testing and Debugging
- Constructs and maintains test cases. Reviews, fixes, and debugs code.
- Performs validation and verification testing of software programs, services, and applications to ensure functionality meets business unit expectations, including end user, integration, system, and acceptance testing.
Application Deployment
- Assist in the implementation of custom programs, application services, and software.
- Tests applications for performance, responsiveness, and security.
- Supports deployment of new releases of the application or platform using established procedures.
- Complies with and participates in formal change management processes including the performance of validation and verification testing in order to maintain the operational environment.
Maintenance
- Assist in ensuring that information systems are maintained in a state that is current by deploying programmatic and security updates and patches.
- Working with internal teams, performs troubleshooting of program errors and issues, vulnerability assessment and remediation, as well as deploys fixes and improvements to the product or service that it supports.
- Work with internal teams to ensure optimal performance as well as minimal downtime and loss of productivity and service.
Software Documentation
- In collaboration with business systems analysts, document software design, architecture, changes, and development processes and create and maintain software specifications, user manuals, release notes, and related technical documentation.
Minimum Qualifications
Knowledge and Skills
- General knowledge of software development principles, concepts, frameworks, and tools.
- Organizational and time management skills to plan, organize, and prioritize work.
- Demonstrated communication and interpersonal skills to gather information from users, convey technical issues effectively, and produce documentation.
- Demonstrated knowledge and ability to write code and troubleshoot software application system issues.
- Ability to maintain confidentiality and appropriately handle sensitive data and information.
- Ability to work independently, as part of a team, and build relationships with diverse stakeholders.
- Analytical skills to gather requirements and analyze and troubleshoot issues.
- Stays current on programming languages and emerging technologies.
- Computer skills to appropriately troubleshoot and alter systems as required.
Experience and Education
- Equivalent to a bachelor’s degree in a related field. Relevant education, certifications, and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Preferred Skills and Knowledge
- One or more Salesforce certifications.
- Software development experience.
- Salesforce CRM, Digital Marketing, or Communications experience.
- Demonstrated experience aligning complex requirements to products and solutions.
- Experience in integrating data and applications.
- Excellent documentation skills (i.e. technical & functional).
- Experience in working for Higher Education or nonprofit.
Condition(s) of Employment
Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.
All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.
EEO Statement
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Other Information
All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.
Sponsorship
Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.
Mandated Reporter
The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.
