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University Bursar / Director of Student Financial Services
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East Bay
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| The Bursar functions as the subject matter expert in all matters related to student financial billing/collection support. This includes maintaining the accuracy of student tuition and fee accounts and overseeing the billing process to ensure timely and accurate billing statements for students. The Bursar is responsible for reviewing tuition and fees and approving account adjustments and accurate student refunds. In addition, the Bursar is responsible for all operational receipts and disbursement of all financial aid funds. As a result, the Bursar will be the expert institutional resource for all student account related policies and procedures as well as compliance with Federal or State guidelines. The Bursar will collaborate with other areas to implement and improve processes and procedures that increase service to students and strengthen administrative operations. This role also provides leadership, training, and guidance for the Bursar's office staff to ensure excellent customer service for students, families, and other internal/external customers. Remains current on legislation and regulations impacting tuition and fees collections in college/universities. |
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Project IMPACT (Trio Grant) - Program Coordinator (Temporary)
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East Bay
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| Under the general direction of the Director, the Project IMPACT Program Coordinator is responsible for implementing and monitoring all mandated services under the program, as well as providing direct service support to students for non-mandated services. The Program Coordinator will be required to monitor the budget and ensure all program activities remain within grant-mandated limits; ensure all policies and procedures are followed as outlined in Federal, State and University guidelines in daily operations and decisions; conduct workshops in the areas of academic skills building, personal finance, financial aid, wellness, and assistive technology as mandated by the approved grant; and maintain all data, records and reports required by the grant program, including the Annual Performance Report, Annual Student Survey, and Graduation/Retention reports. Additionally, the Program Coordinator will be fully trained and attend updated sessions on grant reporting and documentation requirements under EDGAR, Americans with Disabilities Act, and other areas to ensure students have complete and full access to all University programmatic facilities and services. This is a temporary, full-time grant funded position through December 31, 2024, with the possibility of reappointment |
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Transfer Admissions Counselor
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East Bay
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| The Office of Admissions is looking for a detail-oriented, fast learner, independent, and professional individual to be part of our Transfer Admissions team. Under the general supervision of the Director of Admission and supervising Associate Director, the Transfer Admission Counselor coordinates the processing, evaluation, and advising of applicants for assigned groups. The counselor must follow a wide and complex range of relevant policies when making final admissions decisions. They are also responsible for advising on Admission requirements, policies and procedures to various audiences including prospective students/applicants, faculty and staff. Working with other East Bay offices, counselors also participate in the campus-wide effort to recruit prospective students as well as support the transition of admitted applicants to enrolled students. |
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Office Manager - Renaissance Scholars & Educational Opportunity Programs
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East Bay
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| The Office Manager provides administrative assistance and support to the Renaissance Scholars & Educational Opportunity Programs (RSP & EOP). This position is supervised by the Director of the EOP, RSP & SEAS (Student Equity and Success) Advising Initiatives. Job duties include but are not limited to providing front-line reception for students, staff, faculty and guests of the campus, while also providing administrative support to the RSP & EOP staff members. This position will work closely with and assist in the lead work direction of student-assistants who provide administrative support. |
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Administrative Support Assistant (Part-Time & Temporary)
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East Bay
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| Cal State East Bay's Project Rebound Program provides a safe, supportive, accessible, and stimulating space for students who have lived experience being incarcerated to access services that enable them to apply, persist, and succeed in their academic, extracurricular, and career endeavors. This position will help coordinate activities related to the Project Rebound Program that include outreach to correctional institutions, community colleges, and students already enrolled on our campus; enrollment of prospective students; retention of enrolled students; engagement of students in campus and community activities; networking among current and former students; and strategic and financial development of the program. |
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Sign Language Interpreting and Real-time Captioning Coordinator
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East Bay
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| The Sign Language Interpreting and Real-time Captioning Coordinator's role is to coordinate the provision of sign language interpreting/transliterating, real-time captioning, and other related support services for students, faculty, staff and guests of the campus who are Deaf, hard-of-hearing, or deaf-blind. |
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Accounting Technician II
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East Bay
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| The Accounting Technician II is under the supervision of the Accounts Payable Manager and is primarily in the Accounts Payable unit. Duties also include supporting other areas within Fiscal Services. This position processes the pay cycles for all AP invoices, including handling the wire payments, voids and stop payments. Additionally, the Accounting Technician II assists with the use of current travel software, ensuring vendor set ups within the software, maintaining data integrity, providing functional support, and training to end users. This position is also responsible for identifying, tracking, and clearing Accounts Payable compliance issues. |
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Undocumented Student Resource Center Assistant (Temporary)
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East Bay
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| This Undocumented Student Resource Center Assistant position is a trainee position under the Student Services Professional (SSP) IA classification, an entry level classification in the Student Services Professional series. This position will serve in the trainee capacity that is not to exceed 12 months. Upon successful completion of training and satisfactory performance under the SSP IA classification, this position may, at the discretion of the appropriate administrator and based on university needs, evolve to the next classification level – SSP IB and be expected to perform similar duties with greater independence and under more limited supervision. Permanent status cannot be earned in a trainee position. This is a full-time, temporary position. |
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College Corps Administrative Support Coordinator (Temporary)
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East Bay
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| The College Corps Administrative Support Coordinator (ASC) will be responsible for supporting and maintaining administrative functions related to the grant-funded College Corps program, funded through the Governor’s Office of California Volunteers and housed in the Center for Community Engagement. These functions include administrative oversight, processing, and documentation related to student participation, student compensation, travel reimbursements, student timesheets and service hours, events, as well as monitoring, reconciling, and reporting on budgets and expenditures related to the College Corps grant. The ASC will be responsible for communicating with various departments such as Research and Sponsored Programs, Accounting, Accounts Payable and Financial Aid to ensure payments and processes are complete and accurate. The ASC will be responsible for preparing informational resources and documents for students and community partner organizations, and communicating with students/partners about processes and documents. |
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Emergency Manager
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East Bay
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| Under the general direction of the AVP of Risk Management and Internal Control, the Emergency Manager is responsible for day to day administrative, operational, fiscal management of emergency management programs and services. The Emergency Manager manages planning, budgeting, training, and programming related to emergency preparedness and response functions. The Emergency Manager (1) serves as a liaison with local, state, and federal agencies to ensure compliance, (2) works directly with staff, faculty, and students to develop, implement, manage, and continually improve campus-wide emergency preparedness, business continuity response plans, and programs to improve the University’s ability to respond to emergencies, effectively manage incidents, and systematically restore the campus to full operation following adverse events. The Emergency Manager participates in State, County and Chancellor’s Office planning and compliance audits as they relate to emergency management. |
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Audits & Compliance Manager
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East Bay
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| Under general direction of the AVP of Risk Management and Internal Control (RMIC), the Manager of Audits & Compliance will coordinate and support all Chancellor’s Office and external agency audit activities, and is responsible for facilitating regular audits or advisory services of campus operations performed by the Chancellor’s Office of Audit & Advisory Services (AAS), and ensuring that the campus responds to audit observations and recommendation; plan, execute, and administer the internal audit function at Cal State East Bay. This includes conducting reviews of higher-risk organization and functional activities, and recommending appropriate corrective action or changes in current policies, procedures, or processes of the University and its auxiliary organizations. This position will assess whether organizational units in the University are in compliance with CSU policies, applicable federal and state laws and regulations, and statements of policies and procedures, in a manner consistent with both University objectives and high standards of administrative practice and consult and advise management and staff, including serving on campus steering committees as needed for audit and compliance related matters. |
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Hourly Real Time Captioners POOL (Temporary & Intermittent)
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East Bay
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| The purpose of this position is to provide communication access via real-time captioning services for students, faculty, staff and guests of the campus who are Deaf or hard-of-hearing. Services may be required on-site at one of Cal State East Bay’s three campuses: Hayward, Concord, and/or Oakland. Real-time captioning may be needed in academic courses, meetings, office hours, student groups, and/or campus events.
This is an hourly, temporary, intermittent position. Work schedules may vary each academic term depending on operational needs. This position may require working some weekend and evening hours as needed. |
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Hourly Sign Language Interpreter POOL (Temporary & Intermittent)
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East Bay
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| The purpose of this position is to provide communication access via sign language interpreting services for students, faculty, staff and guests of the campus who are Deaf or hard-of-hearing. Sign language interpreting services may be needed in academic courses, meetings, office hours, student groups, and/or campus events. These services may be required to be provided remotely or on-site at one of Cal State East Bay’s three campuses: Hayward, Concord, and/or Oakland. This is an hourly, temporary, intermittent position. Work schedules may vary each academic term depending on operational needs. The incumbent may be required to work some weekend and evening hours as needed. |
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CRM Developer
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East Bay
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| Cal State East Bay’s enterprise-wide CRM (Customer Relationship Management) implementation program, Compass, is scaling at lightning speed! We are looking to expand our CRM development team in central ITS. This is a great opportunity for someone who is highly motivated to grow and learn with extensive training opportunities. We are seeking a candidate who is committed to excellence in customer service, technical expertise and development. Join our team to deliver high-impact and meaningful projects focused on student success! |
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EXCEL Program Office Manager
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East Bay
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| Under the supervision of the Director, Affinity Programs, EXCEL & SEAS Engagement Initiatives and the work lead direction of the SEAS Operations & Program Analyst, the EXCEL Program Office Manager provides administrative assistant support to the TRIO SSS (EXCEL) Program. This includes but is not limited to providing front-line reception for students, staff, faculty and guests of the campus, while also providing administrative support to the EXCEL Program staff members. This position will work closely with and assist in the lead work direction of student assistants performing administrative tasks in support of the EXCEL Program. |
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College of Science Student Service Center Advisor
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East Bay
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| This position is a team member of the College of Science’s (CSCI) Student Service Center. The CSCI Student Service Center Advisor provides comprehensive graduation-related service, advice, and developmental guidance for all current and returning upper division students with majors and minors in CSCI. This position provides students with accurate, timely advising and evaluation of coursework as applicable to the completion of their major, general education, and university graduation requirements. The advisor also assists students from all CSCI majors served by the Student Service Center in pursuing their educational and career goals through various steps such as career assessments and graduate school research. This position will also work closely with the coordinator of the CSCI student service center in training and onboarding new advisors. |
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Technical Partner
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East Bay
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| The Technical Partner provides application and systems administration, project coordination, and production support of all new or existing specialized applications and platforms for the college. While providing support in this capacity, this position is expected to have a high level of technical understanding of department applications and technology, along with University supported applications and systems. The Technical Partner will also work with the assigned ITS strategic partner for the college or be assigned to other projects and technology efforts. |
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Director of Development, Student Success Initiatives
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East Bay
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| This Director of Development, Student Success Initiatives reports directly to the Associate Vice President of Development and is responsible for gifts and pledges with a primary focus of $25,000(+), the primary areas identified for the comprehensive campaign, as well as other institutional priorities. This position is responsible for developing and implementing comprehensive fund-raising strategies for the qualification, cultivation, solicitation, and stewardship of prospects and donors. |
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Director of Career Education
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East Bay
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| The Director of Career Education will be a visionary leader and lead the establishment and ongoing operation of the Career Success Hub at Cal State East Bay. This is an opportunity to build a new and greatly scaled-up career services center. This "start-up" opportunity requires a high degree of initiative and creativity meeting goals.
Reporting to the Vice President of University Advancement, the Director will serve as a strategic thought partner for all campus entities and will work collaboratively to develop and execute a plan for scalable and equitable career education and career development programs that benefit students and alumni. |
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Assistant Director of Employer Partnerships & Engagement
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East Bay
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| The Assistant Director of Employer Partnerships & Engagement will develop and maintain professional relationships with quality employers that create smooth pathways for Cal State East Bay students to secure internships and post-graduate employment. Reporting to the Director of Career Education and Success, the incumbent will build partnerships with key stakeholders, both internal and external. They will lead the effort to grow and maintain a diverse set of employers who engage with the campus at different levels and in a variety of ways. |
