Job Summary
The Undergraduate Academic Advisor, under the general supervision of COTA's Director of Undergraduate Advising, advises undergraduate students regarding university academic requirements, policies, and procedures. The Undergraduate Academic Advisor provides support for programs and initiatives designed to strengthen the academic success and retention of COTA's undergraduate students.
Key Responsibilities
- Educate students on their academic requirements - Independently advise students on their current academic program in group workshops and/or individual appointments.
- Assist with the implementation of admissions, advising, and enrollment processes and policies - Process and check all requests for admissions to COTA academic programs.
- Assist with day-to-day coordination of the academic advising program - Work with appropriate administrators and academic advisors to ensure that the college’s Academic Advising mission is successful.
- Serve as a source of referral for university colleges and other academic and student service offices on campus - Refer students to the Learning Assistance Center, Counseling and Psychological Services, Career Development Center, Writing Center, Math Center, Center for International Education, and other academic and student service offices on campus as needed.
Knowledge Skills and Abilities
The candidate demonstrates the ability to effectively collaborate with faculty, administrators, student organizations, and other university members, while communicating with ethnically and culturally diverse students. They can assist students individually and in groups on academic issues, utilizing technology for degree tracking, enrollment, and scheduling. They maintain excellent organizational skills, prioritize tasks, multitask, and meet deadlines. The candidate supports and enhances academic advisement programs by incorporating degree requirements, evaluating course equivalency, and processing academic petitions and policy exceptions. They handle confidential and complex student matters with strong critical and creative thinking skills, making informed and objective decisions. Additionally, they apply various statistical and research methods, organize and present information concisely, and use diverse presentation methods to deliver information to students, faculty, staff, and other university members, showcasing strong interpersonal skills and a professional demeanor.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field required. Other specialized experience during which the applicant has obtained and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
• Equivalent of two (2) years of professional experience in one of the student services program areas or in a related field required. Experience should give evidence of competence and indicate the potential for further growth.
• A master’s degree in a job‑related field may be substituted for one year of professional experience.
• Academic advising experience is preferred.
Physical Summary
- Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).
Licenses / Certificates
Valid CA driver's license preferred.
Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program
Department
College of the Arts Administration
Classification
Student Services Professional II
Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,841 - $6,884 per month.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.