Join the vibrant community at California State University, Long Beach (CSULB)!
Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.
As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.
Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.
Job Summary
The Administrative Support Assistant provides essential support to the Student Success and Advising Center, serving a diverse population of candidates pursuing degrees or credential programs within the College of Education. The individual is responsible for delivering office support, collecting and analyzing information, communicating with stakeholders, assisting with administrative functions, and collaborating with team members to ensure the smooth and efficient operation of the Center.
Key Responsibilities
- Greet and support office visitors: Serve as the initial point of contact in greeting a diverse population of current and prospective students, staff and faculty in person and on the phone.
- General office support: Assist SSAC team members with digital flyers, social media, and newsletter communications.
- Program support: Assist in setting up and monitor submissions of documents necessary for candidates to be admitted to programs and to be recommended for their credentials, including applications, recommendations, and evaluation documents.
Department
College of Education Student Success and Advising Center
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Classification
Administrative Support Assistant II
Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,565 (Step # 1) - $5,092 (Step #20) per month.
Benefits
At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being. Employees with a .50 FTE appointment exceeding six months and one day are eligible for full benefits. Eligible employees have access to this comprehensive benefits package, which includes:
- Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
- Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.
- Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
- Educational Benefits: Tuition fee waivers for employees and eligible dependents.
- Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
- Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.
The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available.
Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary.
Knowledge, Skills, and Abilities
Demonstrated ability to prioritize and handle multiple tasks and to be a team player. Ability to collaborate with administrators, staff and faculty in a support role Ability to interact politely. Has patience, be professional, and efficiently interact with many visitors and callers. Knowledge of English grammar, punctuation and spelling is required. Experience successfully working with populations that are demographically and socioeconomically similar to CSULB. Must be willing to participate in Staff Governance in the College and engage in staff professional development activities Must be professional in presentation, work ethic, and follow-through Knowledge and experience with PeopleSoft. Knowledge and experience with university policies and procedures.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Required:
• Equivalent to three years of administrative support experience required
Preferred:
• Experience with student support services as a student or staff member.
• Equity-minded with proven experience working with diverse populations.
• Working knowledge of a university academic environment.
Application Procedures
Click “Apply Now” to complete the CSULB Online Employment Application.
Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Physical Summary
Sedentary work- involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).
Additional Information
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Equal Employment Statement
Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.