Advising Coordinator (Student Services Professional III) - SOAR Trio/Office of Research and Sponsored Programs
SF State University
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ORSP | SOAR SSS-HS TRIO
Temporary. The position will end on or before June 30, 2023. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant fundi
Monday - Friday; 8:00 AM - 5:00 PM
Anticipated Hiring Range
$4,879.00 - $5,167.00 Per Month ($58,548.00 - $62,004.00 Annually)
Salary is commensurate with experience.
Student Outreach and Academic Retention Student Support Services in Health Sciences TRIO (SOAR) is an academic support program within the Student Resource Center (SRC) in the College of Health and Social Sciences (CHSS). SOAR holistically engages at-risk students participating in the program by supporting their path towards academic, career and personal success. The incumbent will work minimally with 120 and up to 165 low-income and/or first-generation college students or students with a self reported disability every academic year, herein referred to as “participants,” and will range from first time freshmen to seniors and transfer students in health science majors in CHSS. The position reports directly to the SOAR Program Director and functions under general supervision but with a high degree of autonomy utilizing incumbent’s knowledge of college, campus, and TRIO policies and procedures when making judgments to conduct academic advising, counseling, staff & intern training, program orientation, grant annual reporting and application assistance, coordination of one or several SOAR dedicated HSS 110 courses, and the design, coordination, and delivery of activities that promote a sense of belonging and assist with academic progress, academic performance, and ultimately facilitate graduation.
Towards these goals, the incumbent will collaborate with and/or train SOAR and SRC professional, hourly, and intern staff to align and provide participants with intensive and comprehensive academic advising on general education requirements, major selection, university policies, progress towards degree, career objective, as well as personal counseling services. The incumbent will also assist the Director in developing, coordinating, and providing direct services or assist in tracking 3rd party service delivery of: academic tutoring; financial & economic literacy informational presentations; FAFSA information and application assistance; and graduate school information, application and financial aid resources. The incumbent will also provide data and guidance, as needed, for annual reporting and recurring grant applications and help with the coordination of one or several HSS 110 courses—this is a First Year Experience course in Critical Thinking exclusively for SOAR participants.
Academic Advisement and Personal Counseling
- Provide GE, pre-major and major support, academic probation, career exploration, or other types of one on one or group holistic advising to SOAR TRIO participants interested in pursing a health science related major in CHSS.
- Provide personal counseling and/or coaching to participants.
- Create education plans with SOAR TRIO participants aimed to support them holistically while balancing the realities of
- major impaction.
- Coordinate appropriate support services for the most at-risk participants in danger of falling into probation or dropping out and sign-off as the Dean’s designee on academic probation forms (ASPs).
- Act as a resource in interpreting campus and CHSS policies to students, staff and faculty.
- Utilize technologically innovative methods of advising/counseling including the University’s use of EAB, CS, and other related platforms.
- Create and conduct workshops focusing on themes such as course planning, GE presentation, major/career
- exploration, impacted major requirements, etc. for program participants ranging in status from FTF to senior.
- Attend campus, college, departmental, and TRIO trainings and meetings as needed/assigned relating to policies, procedures and academic advising and/or counseling.
Assist in developing and coordinating financial literacy interventions, FYE course LIFG content, & community building events
- Assist in developing financial literacy information and content; formats can include workshops, seminars, professional guests/lecturers.
- Coordinate and provide academic related feedback for the program’s FYE course; FYE course content tying in LIFG lived experiences.
- Coordinate community building events and practices designed to minimize student isolation and foster a sense of belonging.
Coordinate and manage student success initiatives, participant recruitment, and grant application/annual reporting
- Collaborate with the Program Director regarding the administration, coordination and management of the program and all academically related policies and procedures including but not limited to: advising, tutorial, workshops, intern training, annual performance reporting, and grant application.
- Assist in identifying and recruiting the most at risk CHSS students each year; specifically those students that come from low-income backgrounds who are the first in their family to attend college who may also self disclose a learning difference.
- Generate and interpret program level data to provide reports to the Program Director in support of the Annual Performance Report and when the program grant comes up for renewal.
- Create education plans and sign-off as the Dean’s designee on academic probation forms (ASPs).
- Develop and coordinate appropriate workshops for SOAR TRIO first time freshmen, sophomores, juniors, and seniors interested in health science related majors.
- Take up the role of program liaison to CHSS SRC, CHSS departmental units, CHSS Dean & Associate Dean’s Offices, Undergraduate Advising Center, Registrar, Admissions/Evaluations Office, Bursars Office, Financial Aid Office, Enrollment Management, Metro Academy, Student Outreach Services, Undergraduate Studies, Graduate Studies, TASC Tutoring Center, EOPS/Student Support Services, Student Success Program, Counseling Psychological Services, HPW, and others.
- Coordinate and supervise Master’s level graduate counseling interns
Collaborate with the SRC to recruit, hire, train and supervise Master’s level graduate counseling interns that assist SOAR participants.
Other Duties as Assigned
KNOWLEDGE AND ABILITIES
Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of SF state campus, specifically knowledge of College of Health and Social Sciences (HSS) and Student Outreach and Academic Recruitment Student Support Services-Health Sciences/TRIO (SOAR TRIO); general knowledge of individual counseling techniques; general knowledge of the organizational procedures and activities specific to SF State, CHSS,
and SOAR TRIO. Working knowledge of University wide programs and units outside CHSS.
Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action;
carry out a variety of professionally complex assignments without detailed instructions; establish and maintain cooperative working relationships with a variety of individuals.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
- Master’s degree in Counseling from a CACREP accredited degree program or in progress on completing a Master’s degree in
- Counseling from a CACREP accredited program with emphasis on student personnel services.
- Significant experience understanding, providing direct service, and working with SSS-HS TRIO populations (low-income, first generation, and/or disabled).
- Experience working with educationally disadvantaged students.
- Expertise with campus and college advising policies and procedures.
- Ability to develop, execute and train others on workshops, planning, and content delivery.
- Ability to work both independently with little supervision and in a collaborative group setting.
- Must be able to work and advocate equally effectively with students, staff and faculty.
- Must have experience coordinating and managing programs within an organizational unit as well as formal curriculum development.
- Experience advising with health and social science and impacted majors.
- Must be proficient in PC/MAC systems as well as MS Office programs such as Outlook, Word and Excel, TEAMS, Campus Solutions, EAB, other advising tools and scheduling platforms as well as social media.
Regular work hours, as per University practices, usually from 8AM -5PM with appropriate lunch and breaks as scheduled Monday through Friday. Some work after normal work hours (such as weekends) may be required. The work week will be adjusted accordingly and advanced notice, to the best of the college’s ability, will be given.
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to firstname.lastname@example.org.
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.