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Post-Secondary Success Coach

Apply now Back to search results Job no: 494917
Position Type: Part-Time
Location: Elgin, IL
Experience Level: Entry-Level
Categories: Academic Support
Role: Post-Secondary Success Coach


About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:


Rate of Pay:

This position is a grade 12 with a minimum of $19.76 and a mid-point of $26.35. Salary offer will be commensurate with the education/experience, in alignment with the College’s compensation philosophy, and the current CBA, if applicable.

FLSA Status:


Grant Funded:


Job Summary:

An employee in this classification performs work of moderate difficulty by providing individualized support to participating grant program students to ensure successful transition to high school, graduation from high school, and transition to their selected post-secondary opportunities. Work is distinguished by the ability to manage a caseload for specific middle and/or high schools in the ECC district 509 service area, serving low-income and first-generation students. General supervision is received by the assigned manager.

Required Knowledge, Skills & Abilities:


  1. Associates degree or equivalent combination of training and experience.
  2. Aptitude and interest in working with middle school and high school students and families.
  3. Passion for working with students in identifying and preparing for their post-high school opportunities, especially low-income and first-generation college students.
  4. Lived experience overcoming barriers similar to the target population to be served.
  5. Considerable skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher
  6. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
  7. Considerable skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds both internally and with external partners.
  8. Working skills in verbal and written communication, in both English and Spanish.
  9. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
  10. Must be available to work a flexible schedule, including evenings and weekends when required by the department’s needs.

Desired Knowledge, Skills & Abilities:

1. Bachelor degree

2. Experience working with communities in the Elgin Community College District 509 service region preferred.

Essential Duties:

  1. Recruit students from designated middle school and/or high schools who meet the grant requirements. Outreach requires extensive phone calls, video calls, and chats with students/guardians as well as with designated school contacts. Document outreach efforts.
  2. Assist Manager with implementation of events and activities to support students and families. Outreach to ensure student/family participation in planned events and activities. Document student participation and contact.
  3. Maintain regular contact with assigned students to provide necessary support and additional resources. Document student contacts/outreach and student participation in support services.
  4. Regularly use school provided data to monitor student progress. Use data to create individualized support plan for each student that meets the program services outlined in the grant application. Adapt student supports and/or interventions to ensure students meet grant objectives.
  5. Maintains required training, licensure and/or certifications
  6. Maintains confidentiality of privileged information and adheres to applicable privacy laws
  7. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
  8. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
  9. Adheres to department guidelines for attendance and punctuality

Other Duties:

  1. Perform other job-related duties as assigned which pertain to the job description.
  2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Light (up to 25 lbs occasionally, or 10 lbs frequently)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 04/15/2024. Elgin Community College Support Staff Association (SSECCA) members that apply by 04/22/2024 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.


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