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Current vacancies

We're a new kind of organisation – one that defies expectations, changes perspectives and is best suited to protecting, insuring and caring for NSW, now and into the future.

We seek people who have the same passion for delivering great outcomes for our customers and the NSW community as we do, who possess a commercial mind and a social heart and whose values align with ours. We have a strong purpose and clear vision which drive our desire to achieve great things for our customers and we use data, diversity in thought and experience and human centred design to ensure our success. We care about what we do and how we do it, we work hard and set the bar high but we also have fun and we deliver great results. We believe in putting people at the centre of everything we do and this extends not only to the people we are here to support but also each other. If you’re interested in working with us to deliver great outcomes for people and the community of NSW then check out our current vacancies below:

Current opportunities

Position Location Closes
Coordinator Newcastle
To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives.
General Manager Internal Audit Sydney CBD
This executive leader is responsible for providing independent assurance and advice to the Board and Executive on risk, control, governance, and integrity matters. This role requires a sophisticated understanding of internal audit within complex, highly regulated environments. Candidates will ideally bring deep expertise from either the financial services/insurance sector (particularly APRA-regulated environments) or NSW government (or similar), with the capacity and commitment to rapidly learn and navigate the unique context in which icare operates.
Manager, Dispute Resolution Sydney CBD
Provide high quality specialist services to achieve positive customer outcomes and to protect the broader interests of the workers compensation scheme.
Review Officer Newcastle
The purpose of the role is to ensure the best outcomes for our participants/workers by supporting the Lifetime Care Frontline team with its decision making and knowledge management processes. The principles of collaboration and informed decision-making are central to Lifetime care and will be achieved by your critical reasoning skills and knowledge of evidence-based treatment, care and support options which suit individual requirements.
Case Management Specialist / Claims Advisor Wollongong
Assist the worker and employer with the claim process and provide support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery.
People Systems Specialist Sydney CBD
This position focuses on providing technical expertise to manage, oversee, and support People Systems while ensuring People systems are configured and operated according to best practices.
Head of Audit (Digital & Transformation) Sydney CBD
This role will take ownership of the Digital & Transformation audit portfolio and be responsible for overseeing the timely and effective delivery of audit activities across the Digital & Transformation function including digital platforms, cyber security, IT operations, transformation projects and other related business processes.
Manager Audit (General Insurance & Care) Sydney CBD
As the key Audit SME for the General Insurance & Care audit portfolio, this role will deliver audit activities across claims management, underwriting and other related business processes. The role ensures that these critical processes and related initiatives adhere to NSW Government requirements, icare policies and relevant industry best practices.
Remediation Advisor Sydney CBD, Gosford, Newcastle
The primary purpose of this role is to review identified claims for eligibility for possible remediation associated with weekly benefits, manage and process relevant actions identified to resolve any inaccuracies, and contribute to building confidence within the scheme.
Head of SME Audit (General Insurance & Care) Sydney CBD
This role will take ownership of the General Insurance & Care audit portfolio and be responsible for overseeing the timely and effective delivery of audit activities across claims management, underwriting and other related business processes.
Manager SME Audit (Workers Compensation) Sydney CBD
As the key Audit SME for the Workers Compensation audit portfolio, this role will deliver audit activities across claims management, underwriting and other related business processes. The role ensures that these critical processes and related initiatives adhere to NSW Government requirements, icare policies and relevant industry best practices.
Rehabilitation Case Managers x3 Sydney CBD
The purpose of the role is to ensure the best outcomes for our participants/workers by navigating and facilitating the access, management and cohesion of services and supports following discharge from hospital and during their time of adjusting and settling into community life following serious injury. It will involve establishing, coordinating and monitoring multi-disciplinary community-based rehabilitation programs with a focus on maximizing the participants/workers’ recovery and independence.
Rehabilitation Case Manager Newcastle
The purpose of the role is to ensure the best outcomes for our participants/workers by navigating and facilitating the access, management and cohesion of services and supports following discharge from hospital and during their time of adjusting and settling into community life following serious injury. It will involve establishing, coordinating and monitoring multi-disciplinary community-based rehabilitation programs with a focus on maximizing the participants/workers’ recovery and independence.
Coordinator Sydney CBD
To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle complex and sensitive conversations, understand how disability impacts on daily living and identify when the individual would benefit from early intervention.
Risk Management Advisor Sydney CBD
Provide support to the REX Risk Management Specialists to deliver data sharing and risk consulting services to NSW Government Agencies. This will include data analysis and reporting, report preparation, and project management tasks. The role will also support the development and execution of risk management related education, support for liability risk assessments and property risk site surveys.
Service Coordination Officer Sydney CBD
To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle sensitive conversations in supporting participants/workers with their routine support needs. You will understand how disability impacts on daily living and identify when the individual would benefit from services or supports.