Join CBT, a travel company where we redefine Corporate, Groups, Specialty, and Leisure travel. With over 120 years of combined expertise, our team delivers seamless travel experiences with service that goes above and beyond. Big enough to handle any itinerary, small enough to genuinely care, CBT is a dynamic and supportive place to grow your career.

About the Role

We’re looking for a detail‑oriented and proactive Administration Assistant to join our travel team. In this role, you’ll provide day‑to‑day administrative support while assisting with basic accounting tasks that keep our operations running smoothly. You’ll work closely with consultants, suppliers, and management to ensure accurate records, efficient processes, and exceptional service.

Key Responsibilities

Administrative Support

• Manage incoming calls, emails, and general enquiries.
• Maintain accurate client files and internal databases.
• Support the team with general office duties such as filing, data entry, and scheduling.

Accounts Assistance

• Process invoices, receipts, and supplier statements.
• Reconcile payments and follow up on outstanding balances.
• Assist with preparing financial reports and monthly account summaries.
• Ensure accuracy of client billing and maintain up‑to‑date financial records.
• Liaise with the accounts department to resolve discrepancies.

Skills & Experience

• Previous experience in administration; experience in travel or accounts is an advantage.
• Strong attention to detail and excellent organisational skills.
• Confident with data entry and basic financial processes.
• Proficient in Microsoft Office; experience with travel booking systems is a plus.
• Strong communication skills and a customer‑focused mindset.
• Ability to work independently and as part of a team.

What We’re Looking For

• Someone reliable, motivated, and eager to learn.
• A team player who enjoys supporting others and keeping operations running smoothly.
• A problem‑solver who can manage multiple tasks with accuracy and professionalism.

Benefits

We support our people to thrive both personally and professionally. This includes:

• Supportive team environment with opportunities to grow your skills.
• Recognition through annual awards and our Thrive platform.
• Mental health support and wellbeing initiatives.
• Access to perks including Power Perks, novated leasing and retail discounts.