Practice Manager

Full-time, 12-month Fixed-term Position | Ramsay Psychology Fortitude Valley and Clayfield

If you thrive in an environment where relationships are equally as important as administration, then this may be the role for you!

As Practice Manager, we want you to enjoy taking ownership of the clinic, and help build it into a busy, friendly, and professional service. This role will be working across two clinics in Brisbane, the Fortitude Valley Clinic, and our brand new Clayfield Clinic.

This role will suit someone with previous Office or Medical Receptionist experience, looking for the next step in their career. This is a great opportunity for someone who has a keen interest in growing the local referral network and supporting the growth of the clinics. 

Your high organisational capabilities coupled with understanding of medical or allied health practice processes will determine your success in this role.

What You’ll Do

• Ensure clients have a positive experience with our service from their very first phone call
• Marketing and business development support - help drive referrals to the clinic by building relationships with GPs and other healthcare professionals
• Assisting with GP clinic drop ins, lunches, marketing correspondence and event planning
• Diary management, triaging and scheduling of patient appointments
• Accurate maintenance of patient records
• Reception duties and handling patient enquiries, including website enquiries
• End of month financial reporting, invoicing and accounts management
• Processing patient accounts - billing, collections and reconciliations
• Other general administrative functions as required

Your Skills and Experience

• Knowledge of Medicare and HICAPS systems
• Experience and knowledge of multiple patient management systems and software,
• Previous experience managing a busy Medical Practice
• Exceptional people skills and self confidence
• Highly organised and able to prioritise
• Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological and allied health services (desirable) 
• Self-motivated with a desire for continued professional development/excellence

Remuneration: A base annual salary ranging from $70k + superannuation, based on relevant experience and qualifications, exclusive of penalties or allowances.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About Ramsay Psychology

Our highly experienced psychologists are trained in the latest treatment techniques and are ready to provide support to children, adolescents, adults and older persons.

The clinic is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Emma Benn, Regional Manager via BennE@ramsaypsychology.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com