About the Role
We are seeking a dedicated, detail-oriented Health Information Officer to join our team on a casual basis. Reporting to the Health Information Manager, you will play a key role in maintaining accurate and timely medical records.

Key Responsibilities

• Compile medical records for discharged patients.
• Retrieve and prepare records for admissions, inpatients, quality audits, and clinical needs.
• Respond to internal and external information requests in line with privacy policies.
• Maintain strict confidentiality and data security at all times.
• Follow up on outstanding documentation (e.g., discharge summaries, pathology reports).
• Monitor and maintain clinical forms, registers, and archives.
• Scan and file documentation efficiently.
• Assist with documentation audits and quality improvement initiatives.

About You
You are an organised, proactive professional who thrives in a fast-paced environment. You value accuracy and confidentiality, enjoy working collaboratively, and understand the importance of well-managed health records in supporting excellent patient care.

Essential Requirements

• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Office, including Excel and PowerPoint.

Desirable

• Experience in medical records or healthcare clerical roles.
• Strong commitment to confidentiality and data integrity.
• High-level computer literacy and confidence with digital records systems.
• Strong interpersonal skills with the ability to engage effectively with internal and external stakeholders.

About Us

North West Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Pat Avey via email, AveyP@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com