About the Role

A wonderful opportunity exists for an experienced Switchboard Operator to join our team at Pindara Private Hospital in this permanent part time opportunity.

In this role you will be responsible for actioning all incoming calls, responding to emergency calls, contacting doctors and medical staff and other various duties assigned by the Front Office Manager.  This position works on a varied 24/7 rotating roster including morning, afternoon and weekend shifts.

About You

To succeed in this role, you will be a flexible, professional and articulate individual.  You will have outstanding interpersonal and communication skills with a strong commitment to providing excellent customer service for all patients, visitors and Doctors focus. 

You will also demonstrate:

• Previous experience in a busy switchboard or call centre environment.
• Advanced skills in enunciation, articulation and telephone etiquette.
• Effective listening skills and good attention to detail.
• Demonstrated proficiency in Microsoft Word, Excel and Outlook.
• Problem solving and conflict resolution skills.

About us

Pindara Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note, casual employee’s may not be eligible

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions about this opportunity, please contact Jayne Slater via email: slaterj@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com